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Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
August 10, 2023
The reason I have purchased my last 3 Chevy Silverados is because of the people who work or used to work (two of them have retired) at Graff Chevrolet. My service advisor this trip was Jason and he did an ou because of the people who work or used to work (two of them have retired) at Graff Chevrolet. My service advisor this trip was Jason and he did an outstanding job of getting my truck in to get it serviced. Then he was on top of keeping me updated as things progressed with it. One great big thank you to you Jason from a very satisfied 7 year customer of Graff Chevrolet. More
by TEXAS8BALLER68
Verified CustomerEmployees Worked With
Jason the service writer.
August 10, 2023
Fast and friendly Great atmosphere Everyone friendly Honest people with great customer service and attitudes Good Feeling Honest people with great customer service and attitudes Good Feeling More
by MALCOM_SIMONS
August 06, 2023
The staff was very helpful and efficient. They also checked and recalls and updated me on when to bring my car in to be serviced. They also checked and recalls and updated me on when to bring my car in to be serviced. More
by CHENELLE0621
Employees Worked With
August 05, 2023
Good service polite and curious got job done sooner than what we thought price also reasonable what we thought price also reasonable More
by Faustino Caballero Jr
Employees Worked With
August 05, 2023
Awesome service and they did an excellent job with my car. I definitely recommend this service! car. I definitely recommend this service! More
by kpayan2003
Employees Worked With
August 02, 2023
Diego Ruvalcaba was great when it came to getting everything done. He went above and beyond for us in the only couple of hours we met him. We were completely happy with the purchase he helped us make everything done. He went above and beyond for us in the only couple of hours we met him. We were completely happy with the purchase he helped us make. Will definitely be back for more. More
by Ashley and Ricardo
Employees Worked With
August 01, 2023
Went a month ago to get part ordered that wasn’t available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for them to tell me part has to be ordered…what? Wasted my time coming up there. More
by Rabben
Employees Worked With
Service Department
August 01, 2023
The purchase of my 2024 equinox was above and beyond my expectations. The finance manager, Philip Elrod was absolutely amazing! I recommend Graff Chevrolet to all my friends and family. expectations. The finance manager, Philip Elrod was absolutely amazing! I recommend Graff Chevrolet to all my friends and family. More
by NMOLINAC
Employees Worked With
Other Employees :
Philip Elrod made my purchase quick and excellent service.
July 31, 2023
I love the service, they are always honest and very professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. More
by CHERYLMATORY
