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Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
September 30, 2023
Stefanie was the best advisor I have delt with in a very long time . She is polite and understanding long time . She is polite and understanding More
by CAAENBROMERO
Verified Customer
September 25, 2023
The service completed on my car was done with efficiency. wisdom and care. I have been very pleased with his work. wisdom and care. I have been very pleased with his work. More
by CATBURDINEWALKER
September 24, 2023
The worst service my car was not repaired under the the extended warranty insurance promoted by dealership.. No loaner car was ever offered i spent over $4000.00 out of my pocket. MISSING PARTS WHEN MACHAN extended warranty insurance promoted by dealership.. No loaner car was ever offered i spent over $4000.00 out of my pocket. MISSING PARTS WHEN MACHANIC WAS REPLACEing them. Left car at shop becaus the service manager Malcom did not do anything to protect me while under extend warranty. I making your company aware of the illegal tactics that happened to me. My vehicle is still at Graff Chevrolet dealership no trust worthy because of Rodney not getting back with the extended warranty insurance company cover by my purchase of it doing the term of contract. John Robertson 469 774 4674 please give me a call so you all cam be informed of the illegal tactics that happened while my car was in the service department at Graff Chevrolet location at1408 East Maine Street Grand Prairie Texas. My car is not running right and engine sounds ruff. Not happy at all I payed $50,000 for that car with extended warranty that did not value me as a client More
by JROBERTSON010
September 23, 2023
Been my first time to have work done on my HHR at this dealership in years so it took some time with the checking in process but things went rather smoothly thereafter and I got my car back much sooner th dealership in years so it took some time with the checking in process but things went rather smoothly thereafter and I got my car back much sooner than I was expecting. Never happy about what it costs me in the end but chalk that up to inflation. I was satisfied with how everything went. More
by Kloydretiree
Employees Worked With
David Vise checked me and Jason kept me up to date on what was happening up to check out.
September 22, 2023
Great Customer Service, Rodney was absolute amazing in keeping me informed. After 3 week should have given me a tank of gas keeping me informed. After 3 week should have given me a tank of gas More
by SHERRIRENEE24
Employees Worked With
Rodney get 5 star Didn’t work with the other folks
September 15, 2023
Great people to do business with Fast and efficient service with a smile I’ll be back for more service with a smile I’ll be back for more More
by MALCOM_SIMONS
