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Graff Chevrolet Company
Grand Prairie, TX
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 622 reviews
Verified Customer
March 07, 2024
Receptionist was non-responsive to entering customers. The 1on1 customer service is amazing. Adrian Tate and Carlos Ramos blessed me with homelike hospitality. Very knowledgeable sales reps. Tht work non- The 1on1 customer service is amazing. Adrian Tate and Carlos Ramos blessed me with homelike hospitality. Very knowledgeable sales reps. Tht work non-stop to complete your purchase. Thanks Graff Chevrolet Team members tht make it happen. More
by GBBRUSHWORK
March 06, 2024
I paid 1,256. 00 and they didn't fix my car properly, I took it for the second time. I wasted time and they didn't give me a courtesy wash. In addition, the mechani 00 and they didn't fix my car properly, I took it for the second time. I wasted time and they didn't give me a courtesy wash. In addition, the mechanic moved my belongings from the rearview mirror. More
by Lherrera8
Employees Worked With
Don't remember, customer service department
March 05, 2024
The best they always have the right answer for the customer always friendly and very helpful customer always friendly and very helpful More
by EVAOCHOA21
March 04, 2024
The service people at the front are not very outgoing. Slow to respond and not very enthusiastic. Service technician working on my car were fast and efficient. The older gentleman when I got there, it was Slow to respond and not very enthusiastic. Service technician working on my car were fast and efficient. The older gentleman when I got there, it was quick to ask if he could check my wiper fluid and did so quickly and efficiently while I waited. Just to get checked in More
by P_LO12
