Graff Chevrolet Company

I Love Graff Chevrolet the customer service experience is great. The people that work there are friendly. I have used this company for 10 month now and the experience remains the same great. The people that work there are friendly. I have used this company for 10 month now and the experience remains the same More

Joe and Halie were great. My car was returned nice and clean and the service done My car was returned nice and clean and the service done More

They put the Cheapest Rain Trims & Bug Protector that was glued to the body. DISAPPOINTED. glued to the body. DISAPPOINTED. More

The dealership is exceptional. They listened to what I was searching for in a vehicle and made sure I was well informed and comfortable with my new vehicle. I'm beyond thankful for They listened to what I was searching for in a vehicle and made sure I was well informed and comfortable with my new vehicle. I'm beyond thankful for them More

I would absolutely recommend Graff Chevrolet in Grand Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentiv Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentive.She went above and beyond to make my car buying process easy and enjoyable. She has a very positive attitude... YOU ROCK STEPHANIE! More

Great service, they kept me on constant contact on the status of my job. Waiting room was excellent! status of my job. Waiting room was excellent! More

I had an appointment at 7AM, I dropped my truck off right before 7AM. I was told my work was too far for their complimentary transportation so I had to uber to and from work to the tune of about $60. I retur before 7AM. I was told my work was too far for their complimentary transportation so I had to uber to and from work to the tune of about $60. I returned to the dealership and was told “I can’t get you an update right now because the technician who has your truck is out at lunch right now.” About an hour and 20 minutes later again I am told the technician is still on lunch and I’m wondering how long their lunch breaks are? I sat there another 2 hours and then decided to take a walk and see if I can see my truck. I found it parked in a lot. I asked for an update and was told “the technician isn’t at his desk and he’s not going to be able to get to your truck today. He might be able to get to it tomorrow but if not then Tuesday he will look at it. I was so mad and demanded my keys back and left. In total, my truck was there 9 hours and come to find out it was parked right after I left and untouched after that. What was the point of having the appointment? I tried to find compromises and asking if we could have at least someone diagnose the issue so I knew where to go from there..I was told that if they did that they’d have to be pulling a tech away from other customers..basically their way of saying they would be okay if I was inconvenienced but not others. Absolutely horrible experience and service advisor Joe Rosales was rude and condescending and didn’t offer any reasonable solutions. More

It was the best. My salesman Ruben S. Was amazing. I have already recommended 2 people. My salesman Ruben S. Was amazing. I have already recommended 2 people. More

Not too long of a wait. Went for an oil change and they even offer a free car wash! Went for an oil change and they even offer a free car wash! More

Very fast and smooth process, thanks to pedro saldivar for helping us out with everything!! for helping us out with everything!! More