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Graff Chevrolet Company

Grand Prairie, TX

4.4
524 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 524 reviews

December 21, 2024

Polite and professional . Did go slower than anticipated but not bad expecting businesses to be shorthanded More

by JOHNRG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

One of the best transactions at a dealership. I did not feel pressured in anyway. I got to try out 3 different model cars and liked them all. This dealership was small compared to others I have d More

by k10andmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Aguilar
December 20, 2024

Service not accomplished as requested; customer service sub-standard; led to believe everything was done More

by BHAM_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Zamora
December 19, 2024

Muy buen trato y sobre todo mucha paciencia muchas felicidades y por su Gran Atención More

by TONICASE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Saldívar , y su jefe pero no recuerdo su nombre p
December 19, 2024

Sales consultant was amazing and helpful. The sales manager acted as if I was invisible did not acknowledge me. There in inventory posted online does not match what is available at the 3 deal More

by WM67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I have had great experiences, and not so great experiences. My vehicle was there for three full days, and nothing was accomplished. Then I was charged for it. Then a week later, reimbursed. More

by R. Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I had a issue and the manager was right on it and addressed my concerns More

by CLAYTON.BROOKS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Unprofessional very disappointing with their service not recommending for sure I’m still got problems with my truck after several times More

by CONNIE.PINEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Decent experience & good costumer service. Wait time is great at times. Nice staff working here. More

by ROROSCO82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
December 15, 2024

Car service gets done but customer service needs work. Every time I return I feel the same way. More

by JEREREDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.