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Graff Chevrolet Company
Grand Prairie, TX
618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 618 reviews
March 30, 2025
This place has been good to me with my first GM purchase, that I had to bring my brother to purchase his first GM Vehicle. that I had to bring my brother to purchase his first GM Vehicle. More
by I.PORTILLA8092
Verified Customer
March 30, 2025
The whole crew is very nice and sweet and they will work they tails off to get you what you want. I got a great deal on my car thank you guys again for the hard work you did to get me out the high price ren they tails off to get you what you want. I got a great deal on my car thank you guys again for the hard work you did to get me out the high price rental. More
by JACKIEC37G
March 29, 2025
I had squirrel damage, so there were some strange issues. The service department took care of everything and also worked with my insurance company. They went above and beyond to get me back on the road. The service department took care of everything and also worked with my insurance company. They went above and beyond to get me back on the road. More
by BDS_TX
Employees Worked With
Rodney Rogers
March 29, 2025
I usually go here for anything even oil change. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. More
by JRVFERNANDO89
Employees Worked With
March 28, 2025
Malcolm went beyond the call of duty. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. More
by gskeldon
March 27, 2025
Complete professionalism, met every need! thanks again! Forever customer. Everyone treated me with a lot of respect and kindness, helped me and my family . They had a lot of patience and got m thanks again! Forever customer. Everyone treated me with a lot of respect and kindness, helped me and my family . They had a lot of patience and got me through the process very easily. More
by ESCO0112
March 23, 2025
I waited almost 2 hours for my service when I was told it would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never complete anything! They are also RUDE! They act like you’re inconveniencing them for being there! More
by LAKENDRA.HUNTLEY
Employees Worked With
March 23, 2025
Very professional,courteous and knowledgeable. A pleasure doing business with. Will recommend all my friends. A pleasure doing business with. Will recommend all my friends. More
by SCPO91
March 22, 2025
Stefani is professional, friendly, and always keeps me updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! More
by Orlando
Employees Worked With
Stefani
