Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department is great. They're very prompt and do excellent service. Service Advisor Mr. Rodney is always very knowledgeable, listens carefully, very nice, professional, an They're very prompt and do excellent service. Service Advisor Mr. Rodney is always very knowledgeable, listens carefully, very nice, professional, and personable. More
We actually dealt with Stephanie and she was great! We will recommend her and buy our next one from her!!! We will recommend her and buy our next one from her!!! More
Very pleased overall with our purchase and with Nathan, thank you very much to all our Graff family thank you very much to all our Graff family More
Esma was wonderful she worked with us and got us what we needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buyin needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buying process was very painless. We will be back for our next Chevy vehicle. More
Dependable courteous been coming there for 15 years Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming More
Graff Chevrolet has been a great dealership and I love doing business with them. Thier staff is amazing! doing business with them. Thier staff is amazing! More
This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More