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Graff Chevrolet Company

Grand Prairie, TX

4.4
475 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 475 reviews

November 13, 2024

The service department is great. They're very prompt and do excellent service. Service Advisor Mr. Rodney is always very knowledgeable, listens carefully, very nice, professional, an More

by AWALLACE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney *5
November 10, 2024

We actually dealt with Stephanie and she was great! We will recommend her and buy our next one from her!!! More

by KTAFF0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
November 10, 2024

Very pleased overall with our purchase and with Nathan, thank you very much to all our Graff family More

by EDMUNDOCHAVEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Esma was wonderful she worked with us and got us what we needed. Philip in finance worked with us. He did not lead us on. He was very straightforward. He didn’t give us things that we didn’t need. The buyin More

by RJADEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip in finance five stars
November 08, 2024

Excellent work and customer service good personal attending customer service. Like this company will definitely recommend it. More

by ELVASOLIS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
November 05, 2024

Have always received quality service. Wait time is reasonable. Staff is friendly. Rodney is especially kind and helpful. Thank you. More

by BRUNFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
November 04, 2024

Dependable courteous been coming there for 15 years Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming More

by KENNYDTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
November 03, 2024

Graff Chevrolet has been a great dealership and I love doing business with them. Thier staff is amazing! More

by srduckworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month More

by JSnyder1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
November 01, 2024

Excelente servicio , muy buen trato ,personal muy respetuoso , atentos en todo momento , les doy un 100 More

by HERIBERTOMONTALVO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruffo
2
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