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Graff Chevrolet Company
Grand Prairie, TX
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 579 reviews
October 15, 2024
Very nice and clean waiting room. Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! More
by ariannamunguia02
Verified Customer
October 14, 2024
Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tried calling twice and no return call. More
by RHARPER5
October 11, 2024
Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. Service was completed in less time than expected. Will return again. Extremely pleased. More
by NONE23
Employees Worked With
October 09, 2024
Graff Chevrolet is the best dealer I have been to. They take good care of you They take good care of you More
by Saldivar
October 08, 2024
Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More
by SJACOB1177
Employees Worked With
October 06, 2024
joe rosales was rude, short and condescending in communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick encla communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick enclave and for purchasing a traverse in the next year. More
by BBARRIENTOS
Employees Worked With
joe rosales
