Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 526 reviews
September 06, 2024
Rodney and his crew did a great job. Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment More
by Aaryn
Verified CustomerEmployees Worked With
Rodney
September 06, 2024
Diego was awesome and went above and beyond! He made the process so easy! Best car buying experience ever! He made the process so easy! Best car buying experience ever! More
by AMISTONE78
September 05, 2024
The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. We will definitely use them for our Chevy needs. More
by artetaphotography
Employees Worked With
September 05, 2024
Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reason why I had to keep calling to get an update about my vehicle instead of him reaching out. The robbery on the diagnostic fee is also ridiculous never have I been to any dealership where I was charged an hourly diagnostic fee More
by tiffanyhubbard497
September 04, 2024
The building was nice and spacious. The staff was welcoming and helpful. My sales rep was awesome 👌. The staff was welcoming and helpful. My sales rep was awesome 👌. More
by REACHBACK45
Employees Worked With
September 03, 2024
Kano and Perez were great very helpful. Very accommodating to my needs. Definitely recommend to come see them Very accommodating to my needs. Definitely recommend to come see them More
by WODIAZ12
September 03, 2024
Great service quick oil change , I have no more to say at this time . Thank this time . Thank More
by JC_WILL
Employees Worked With
September 01, 2024
Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. Would recommend to other people. Need to have more vehicles on lot to choose from. More
by GARYWICKLIFFE
September 01, 2024
Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More
by CAAENBROMERO
Employees Worked With
