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Graff Chevrolet Company
Grand Prairie, TX
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,083 reviews
May 19, 2026
Excellent customer service and an easy buying experience. Everyone was friendly especially Jennifer, she was very helpful and made sure I left satisfied with my purchase. Everyone was friendly especially Jennifer, she was very helpful and made sure I left satisfied with my purchase. More
by VELAZCOYARELI015
Verified Customer
May 18, 2026
Excellent salesmanship, great attitude and very friendly. Great results in buying our new car. Thanks for the positive experience and we will be back. Great results in buying our new car. Thanks for the positive experience and we will be back. More
by MYDOUBLEDEUCE
Employees Worked With
May 18, 2026
It was a very educational and welcoming experience I felt right at home. Awesome experience right at home. Awesome experience More
by WONDERKIDC99
May 16, 2026
My problem wasn’t solved. And minimum effort was put into solving it. If I’m for a tire replacement insurance and my tire is leaking air, I should be able to get it replaced. And minimum effort was put into solving it. If I’m for a tire replacement insurance and my tire is leaking air, I should be able to get it replaced. More
by PATRICKHEMPHILL22
Employees Worked With
May 15, 2026
great service finished my truck recall same day even tho i didnt get a car wash had to go back another day for my carwash i didnt get a car wash had to go back another day for my carwash More
by Ana Monjaras Camarillo
Employees Worked With
May 15, 2026
Very convenient, got right in without an appointment and they took care of all my car needs. they took care of all my car needs. More
by Phyllis
May 14, 2026
Diego was great to deal with from the start. One of the most pleasant car buying experiences I've had. One of the most pleasant car buying experiences I've had. More
by DANWALLS
May 11, 2026
I needed my oil changed and it was done quickly and with great care. The service tech kept me up to date on the process. great care. The service tech kept me up to date on the process. More
by JORDANMAX4
May 10, 2026
Customer service in the service department is bad they won’t return calls and make unneeded repairs won’t return calls and make unneeded repairs More
by MR.BRIANLEDWARDS
Employees Worked With
May 08, 2026
No communication from service advisor. No response to emails. 2 weeks to be offered a loaner. Asked to speak with manager, still waiting on a call. Overall poor communication. No response to emails. 2 weeks to be offered a loaner. Asked to speak with manager, still waiting on a call. Overall poor communication. More
by JJUNIOR8586
Employees Worked With
Saul
