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Goss Dodge Chrysler Ram Jeep
South Burlington, VT
797 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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797 Reviews of Goss Dodge Chrysler Ram Jeep
August 20, 2020
I had a great experience buying a used car from Goss Dodge. Clem helped me out with showing me the car, explaining to me about the car, and making the overall experience easy and fun. He is a terrific s Dodge. Clem helped me out with showing me the car, explaining to me about the car, and making the overall experience easy and fun. He is a terrific salesman that really helped to make my car buying experience a great one. Goss Dodge was friendly, clean, and they gave me time and space to make my decisions without being pushy. More
by Chris D
Employees Worked With
Clem
August 16, 2020
Fast, Easy, Exactly What I Was Looking For I Purchased a pre-owned vehicle from Goss Dodge and it was fast, easy, and exactly what I was looking for. I started my purchase online through their I Purchased a pre-owned vehicle from Goss Dodge and it was fast, easy, and exactly what I was looking for. I started my purchase online through their website tools which saved a ton of time in the dealership. After starting the paperwork online I worked with Wayne Brown on any questions I had and scheduling a time to come in. Wayne was great and very easy to work with. Once I arrived at the dealership we completed the purchase and I was in and out in 20 minutes. I really enjoyed this straight forward sales process that didn't take up much of my time. I would recommend Goss Dodge and their team to anyone in the future after this experience. More
by Mike T.
Employees Worked With
Wayne Brown
August 10, 2020
Helpful, and no pressure. While the vehicle I purchased, a 2020 Jeep Wrangler, basically sells itself, the salesperson I worked with was great. Jedman Snow was knowledgeable, While the vehicle I purchased, a 2020 Jeep Wrangler, basically sells itself, the salesperson I worked with was great. Jedman Snow was knowledgeable, very helpful, and most important to me never tried to pressure me. More
by stoof
Employees Worked With
Jedman Snow
August 07, 2020
Totally Untrustworthy Test Drove car(but wasn't ready for sale). Also were going to see if they could return to stock Next Day was emailed that it had been serviced, but Test Drove car(but wasn't ready for sale). Also were going to see if they could return to stock Next Day was emailed that it had been serviced, but mods would not be removed. Next Day Made offer over phone(was told offer sounded good) and to setup inspection to get second opinion. Scheduled with my Mechanic, scheduled to pickup from dealer. Never asked for Deposit. Would have happily put deposit down. Salesman Sent Email after hours that night car was sold to someone else. When asked the next morning why he didn't hold car, was told "well they offered to pay us asking price and you never gave us deposit." Called Sales Manager, "I'm so sorry, Eric should have asked it you wanted to put a deposit down, Sorry Sorry Sorry, Nothing I can do, BTW we have a more expensive car if your still interested!" Wasted my time, My Mechanics time and totally bad experience Very happy I didn't end up buying the car from them. The Car was Modded and and should have run away when I saw that and their mechanic was afraid to restore to stock. DO NOT TRUST! More
by gottahavit
Employees Worked With
Eric Karandy
July 29, 2020
Supply and demand! Needed to get sensors put into Jeep Supply and demand! Needed to get sensors put into Jeep Liberty tires. Dealer is the only place locally that could put the sensors in and program t Supply and demand! Needed to get sensors put into Jeep Liberty tires. Dealer is the only place locally that could put the sensors in and program them. I called to make an appointment and the admin staff were very helpful to move things around and get me in. Arrived and they began the work, of course telling me that 10 other things need to be repaired (to be expected when you visit a dealer and when you have a rusty vehicle). 2 hours later my car is finished and a charge for tire removal/mounting and sensor installment was paid. They inform me that the light is a bugger to turn off and if it doesn't after driving 3-5 miles call them back and they will figure it out. Well after driving 25 miles home it didn't shut it. I call them the next morning and inform them of the issue, they tell me to come in so they can turn it off. So I drive 25 miles back to the shop to do so. When I arrive (for what I thought would be a quick light thing), I am told they need to re-lift to figure out the problem. Confused.. problem. Hum. I just paid for this and waited for this to be fixed the day before. I inform them that I do not have hours of time and need the issue fixed in 20 minutes. So after speaking to the manager they quickly lift the car and do a scan. They come back to me saying another sensor is reading it needs to be repaired (hum. I'm thinking to myself, why didn't this show yesterday) and I will have to pay the tire mount fee again, in addition to the cost of the sensor and it will be longer than 20 minutes. I respond, "NO, I will not pay the mounting fee again, I paid that yesterday and all of this should have been completed yesterday. I'll pay for the additional sensor that suddenly needs repair and I need the work to be completed ASAP. Manager comes over and says the mounting fee is per tire and I will have to pay that again. I informed him that I was charged a standard mounting fee yesterday and all tires were included. He proceeds to tell me that yesterday this tire programmed fine but they couldn't get the light switch to trigger off, today it is showing defective sensory. I responded that if yesterday things were not triggering off, maybe this should have been looked at YESTERDAY. He informed me that things could not be done in the 10 minutes I had left and asked if I could bring it back that day or on a later date. I informed him that I did not have that availability in my schedule and would be writing a review to report my dismay. So ultimately I feel as though the shop should never had given me my car back yesterday until the light was gone. If they were mind-boggled that the sensor wouldn't turn off, they should have re-scanned the tires or taken it for a 5 mile ride to see if the light would disappear. Never-mind that I definitely feel as though I was being taken advantage of. I feel as though they knew another sensor needed to be repaired and had me leave knowing that I would be back tomorrow to pay for another sensor and another mounting fee. Fortunately for this shop they know they are the only one around that can do a job like this! So many people are forced to visit due to supply and demand. Unfortunately for this shop I would rather not get something repaired then pay someone my hard earned money when I am being taken advantage of. On to the next Jeep dealer I go!!! More
by Chaota17
Employees Worked With
Jessie
July 23, 2020
All around excellent experience Kristina at Goss Jeep was amazing. Not only did she keep working on getting me into the perfect newer vehicle she also stayed under budget! I'm lookin Kristina at Goss Jeep was amazing. Not only did she keep working on getting me into the perfect newer vehicle she also stayed under budget! I'm looking forward to future transactions with her. More
by vtblackjeep
Employees Worked With
Kristina, Todd
July 02, 2020
Excellent Service Not only did we have personalized attention from the owner Doug, we had detailed-oriented service from Dan Fortin, the commercial sales representative Not only did we have personalized attention from the owner Doug, we had detailed-oriented service from Dan Fortin, the commercial sales representative. He was reliable, honest, and kind. He understood our needs for what we needed within our commercial fleet and did what he could to get the van road ready without us having to lose downtime within our own service department. For all of our future Fleet needs, we will be going to Dan. He's the man! More
by cindyc22
Employees Worked With
Dan Fortin
June 21, 2020
I had excellent service! Jedman made buying a car from the Jeep dealer the easiest process and the quickest by far I have ever had! Would highly recommend the services at goss! More then happy about the o the Jeep dealer the easiest process and the quickest by far I have ever had! Would highly recommend the services at goss! More then happy about the outcome of the sale! More
by Bbgunmatt
Employees Worked With
Jedman snow
