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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,354 Reviews
Call Service Center (855) 975-9574

3,354 Reviews of Gosch Ford Temecula - Service Center

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June 13, 2025

This place has the most friendly and helpful staff. This is not my first time going here for help with parts. Nina is so friendly, knowledgeable and super helpful with whatever your needs may be! More

by naomiruth315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 13, 2025

Issues with the pickup and delivery service, issues with the service department not knowing which parts to install. This dealer is a joke. Do not take your ford here. More

by PaulKerseyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you for this feedback, Pat. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Parts and Service Director

June 12, 2025

Best customer service and very helpful overall in my opinion. They went above and beyond More

by 091113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 12, 2025

Ken Olson has always been honest and helpful with any service I may need. I trust him and the dealership with my vehicle. Always great service! More

by Teri Oakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 11, 2025

Great dealerships take good care of you do what they say they do and not fight you over it More

by Strongspainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

June 10, 2025

Samantha Has such excellent customer service. She is really friendly and deserves a raise. Never been here before but will definitely be back! More

by Rvillalobos1212
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

Jun 13, 2025 -

Rvillalobos1212 responded

Samantha has excelente customer service Thank you

June 06, 2025

If you need quality help from a parts dept see my guy Hector. Always a pleasure. More

by Bert
Recommend Dealer
Yes
Employees Worked With
Hector Orozca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 06, 2025

Excellent customer service. Courteous service representatives (especially Victor). Fast and hassle free servicing of my Ford Raptor that required new can phasers, which were in More

by reubendkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

June 06, 2025

Ramphis was excellent as usual! Great service, friendly, communicative and keeps me informed about my vehicle along the way. More

by dwdrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 06, 2025

I love Gosch Ford's service department. They take great care of my car, and me too. Joseph is a great service advisor. He keeps me well informed of what's going on with my car. I really More

by duano58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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