Gosch Ford Temecula - Service Center

Rigo was very helpful and provided excellent customer service. He took the extra time to explain everything to me. service. He took the extra time to explain everything to me. More

Ramphus my service advisor earned back my faith in Ford Motor Co. He was amazing, he listened to my concerns, addressed them helping me to understand my vehicles maintenance options and helped me to unders Motor Co. He was amazing, he listened to my concerns, addressed them helping me to understand my vehicles maintenance options and helped me to understand the best plan. I had been very poorly treated by another dealership and was ready to trade my vehicle in if today did not go well. More

I don't worry about the job being done right. It just is...and everything is clearly explained. It just is...and everything is clearly explained. More

Did not buy my vehicle there, but take it there for service. They've always treated me right service. They've always treated me right More

Literally came to my rescue! Another dealership “installed” a new battery and did such a poor job that my car died on the freeway. A stranger helped me get to the dealership and Another dealership “installed” a new battery and did such a poor job that my car died on the freeway. A stranger helped me get to the dealership and immediately Cameron was ready to help and make sure I got home safe. If I lived in California, I’d go back for regular service on my vehicle. The team was great and made sure my vehicle was safe to drive and made me feel like a valued customer even though I was just passing through. Thank you! More

Extremely friendly, informative, under promised/ over delivered! Completely satisfied with phone operators to service. Cameron is fabulously awesome! Thank you for hiring a great staff! delivered! Completely satisfied with phone operators to service. Cameron is fabulously awesome! Thank you for hiring a great staff! More

Came in and needed my Focus looked at for a couple of issues. I walked and and was directed to Samantha Masuguchi for assistance. After getting my information she clearly explained to me how the process issues. I walked and and was directed to Samantha Masuguchi for assistance. After getting my information she clearly explained to me how the process was going to work and corrected my understanding from the transmission module recall, that it did not cover the full transmission. I signed the paperwork for the diagnosis and walked away. Samantha sent me a text letting me know I could reach out if I had any questions. I was then notified about the status of my car and clearly explained what was going on. She also notified me that I could call ford directly if I had any further questioning about my transmissions warranty and gave me the information should I decide to do so. Thank you Samantha for the excellent service. More

Love the fact that they take care of teachers and educators! Just the oil change alone with a free rental makes my life so much easier! educators! Just the oil change alone with a free rental makes my life so much easier! More

Dealership is very fast and efficient when working on my car! Everyone is very helpful and answers my questions about my car. car! Everyone is very helpful and answers my questions about my car. More

Amazing the best experience I have ever experienced had with service. The best service provided ever, they came pick the car up and took care of it. Thank you so much. Ken is the best made this process go with service. The best service provided ever, they came pick the car up and took care of it. Thank you so much. Ken is the best made this process go smoothly. You all have amazing people More