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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,151 Reviews

3,151 Reviews of Gosch Ford Temecula - Service Center

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February 23, 2024

They are always very helpful and go out of their way to make sure you are taken care of I just wish they would have made it easier for me to purchase my vehicle there instead of somewhere else. But I alway More

by fearfish13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 22, 2024

My service advisor really made me feel taken care of and was trustworthy. He took care of all my needs. More

by Petercarrillo02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Peter. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 21, 2024

Camron was courteous and was more concerned about the client. He took his time and explained everything. More

by Chouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cameron and our team, and we look forward to working with you again. Jason Noble General Manager

February 21, 2024

All of your staff and the customer service there is always amazing. The only issue is pricing. I had an issue with my sunroof and was quoted over $4900, but was able to get it done elsewhere for $1,000 More

by Jeff.blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Gosch Ford Temecula responded

Jeff, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Noble General Manager

February 21, 2024

Gosch Ford always works hard to get their customers vehicles serviced and concerns addressed. The Service Reps and Technicians are all 5 stars above other dealerships. More

by ms.mlvidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe Cordero
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 20, 2024

The scheduled work was completed on time snd to my satisfaction. I would rate the work highly More

by Ejcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gosch Ford Temecula responded

EJ, Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

February 18, 2024

Samantha M. in service is amazing. Really helpful and kind. For the damage I did to my wallet on repairs she made it easy as can be. Thank you Samantha M. More

by Pasley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 17, 2024

If you like overpriced parts and service repairs, mediocre customer service, and technicians that require multiple appointments to fix your vehicle, then this is the place for you! More

by SMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Noble General Manager

February 16, 2024

Thank you for the pick up and drop off service. It helped me get so many other things done and continue to work. Also great idea to allow your reps to text the customers More

by JasonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 16, 2024

Great communication from Cameron and we love the valet service! It makes getting service done so convenient with our busy schedules. More

by Ccjc311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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