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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,150 Reviews

3,150 Reviews of Gosch Ford Temecula - Service Center

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March 24, 2024

Ken Olsen has been fantastic since we bought the truck. He is knowledgeable and helpful in keeping me informed about serving the truck. More

by patsims06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Kenn here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 24, 2024

The technician helped me diagnose the initial reason I took my vehicle to the dealer, after determining it did not need any work we identified other issues that need to be fixed. Even with all the time sp More

by Bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Bryce, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

March 24, 2024

After an oil change my truck was not washed and ended up dripping a lot of oil onto my driveway, which I had to scrub clean. I left messages asking for Joseph to address the situation and he never got back More

by Lori.ollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, Lori, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

March 22, 2024

Gosch Ford has done a very good job taking care of our vehicle, with our Service Advisor Ken Olson being a fantastic representative to this company. Ken is by far the best Service Advisor we have ever wo More

by annette.baca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

March 22, 2024

Cameron did a really great job I brought my truck in not sure what the issue was. He really worked with me and got me in my truck feeling safe. More

by Laceyestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

We are very happy to hear that Cameron provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

March 21, 2024

Every time I am in need of some help I always know who I can go to! It’s so nice to have a reliable parts guy that really knows his stuff, and is always willing to go the extra mile for you. Please ask for More

by Willie D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

Willie, Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Jason Noble General Manager

March 21, 2024

Great service. Great Team! Always work to answer your car concerns, and meet your needs. More

by ms.mlvidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

March 20, 2024

Cameron always takes great care of me and my vehicle. He's the primary reason I keep coming back! More

by skymc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron met your expectations. Thank you again for choosing Gosch Ford Temecula! Jason Noble General Manager

March 20, 2024

We have always been pleased with the customer service from the Service Department at Gosch Ford More

by jdod
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 20, 2024

I will only use gosch ford for all of our mechanical and maintenance issues from here on out! Very easy and clear lines of communication every time we have been here. More

by Fordtellidie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Perry
Mar 21, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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