Gosch Ford Temecula - Service Center

Good service and good attention 👍 but I usually have a car wash but no today. car wash but no today. More

This was awesome customer service, I haven’t seen customer service like this since before Covid. They actually came and picked up my truck, took care of the problem and dropped it back off with no ha customer service like this since before Covid. They actually came and picked up my truck, took care of the problem and dropped it back off with no hassle. If I could rate them higher than five, I would. More

Quick and attentive service, it was a great experience! Would recommend Ford to my friends! Would recommend Ford to my friends! More

REVIEW FOR SERVICE ADVISOR — SAMANTHA MASUGUCHI It’s not every day you come across someone in the automotive service world who genuinely redefines what customer care looks like — but that’s exactly what not every day you come across someone in the automotive service world who genuinely redefines what customer care looks like — but that’s exactly what Samantha has done for me. From the very first interaction, Samantha set herself apart with a rare combination of technical knowledge, patience, and emotional intelligence. She consistently goes above and beyond to ensure that my questions are answered thoroughly and that my concerns — no matter how small — are taken seriously. I’ve worked with many Service Advisors across different dealerships and brands over the years, and none have shown the same level of professionalism, follow-through, and human connection that Samantha brings to every visit. What’s especially impressive is that she makes you feel like more than just a name in the system. Whether I’m bringing in my Bronco for routine maintenance or something more nuanced, she treats the experience with care and attentiveness — never rushing, never dismissive, and always making sure I drive away confident and informed. Employees like Samantha don’t just represent a dealership — they elevate it. She is a true asset to the Gosch Ford team, and I would enthusiastically recommend her to anyone looking for a Service Advisor who leads with both heart and expertise. More

Came in for my teacher oil change. Staff was great, and friendly. For some reason, they didn’t see me on their schedule, but I had an email confirmation and they were able to still ac Staff was great, and friendly. For some reason, they didn’t see me on their schedule, but I had an email confirmation and they were able to still accommodate and make sure I was taken care of. More

I appreciate the complimentary oil changes for educators! The service at Gosch Ford is always exceptional. The service at Gosch Ford is always exceptional. More

Carlos is always so helpful when I call to order parts. Always great customer service. Always great customer service. More

Cameron was great and provided important information. Lot attendant / delivery driver was extremely friendly.too. Everyone I encountered had a very positive attitude, which I appreciated. I’ll be back Lot attendant / delivery driver was extremely friendly.too. Everyone I encountered had a very positive attitude, which I appreciated. I’ll be back! More

Great experience! It is amazing how smooth and easy the process was and how they are supporting educators. It is amazing how smooth and easy the process was and how they are supporting educators. More

They are very caring and attentive. Their car rental policy is also so convenient and their work is efficient. Their car rental policy is also so convenient and their work is efficient. More