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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,176 Reviews
Call Service Center (855) 975-9574

3,176 Reviews of Gosch Ford Temecula - Service Center

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December 08, 2024

Thank you Joseph for all help was everything very smooth very good job very successful More

by pablolmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

December 06, 2024

Professional and great service. Fixed my squeaky shock issue that other companies couldn’t fix (ORW) More

by Titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 06, 2024

Easy to deal with, good customer service, good coffee and popcorn, Cameron does a great job! More

by gary.mesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Gosch Ford Temecula responded

Gary, It's great to hear that Cameron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 06, 2024

Cameron was great through the process. Great communication and professionalism! I will recommend Gosch to everyone! More

by Ballard009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Gosch Ford Temecula responded

Thank you for your kind words for Cameron and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 05, 2024

Dealer took far too long to diagnose the problem, did not provide a car wash per usual service. Wanted to charge way too much for parts and labor for a simple fix. More

by markswearngin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Gosch Ford Temecula responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

December 04, 2024

My checking act was accessed. I had 1,500.00 stollen. You have a thief working there in the service department. I am looking for a different Ford dealership for future service. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2024

They did a great job so far showed up right on time to pick up car More

by Justin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Gosch Ford Temecula responded

Justin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

December 04, 2024

Kenn Olson was the person who helped me. He was very cheerful, helpful & great to work with. I received prompt service & had a great experience. More

by Lidser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 04, 2024

Service is excellent. Service Advisor Kenn Olson listens to your auto issues and advises the technician, accordingly. More

by richardusa
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn and the team were able to help, and we hope to see you again! Jason Noble General Manager

December 03, 2024

Staff was very nice and had my car done fast. They even provided a Lyft. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Gosch Ford Temecula responded

Thank you, Michelle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

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