Gosch Ford Temecula - Service Center

Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cadena from parts Thank You for returning my credit card that I left at the cashier counter I do appreciate that alot Gosch is a place you feel good about doing business with. More

Great customer service Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my calls in a very timely manner. More

Courteous, Confident, and Efficient personnel I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her v I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her vast knowledge. She is not high pressured, however; she does make routine service recommendations. I will definitely return to Gosch Ford in Temecula. More

Excellent Service Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excelle Rachelle Long is on top of her game. She represents Ford and the dealership in the community. She is well regarded and recognized cause of her excellent customer service skills and her attitude and smile is infectious. More

Rachelle is the Best I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch I absolutely loved my experience at Ford. Rachel was very helpful and knowledgeable. I would recommend anyone to come here to visit her here at Gosch Ford because she is the best! More

F-150 Service ( oil service, Sync reset, driver seat check) As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Servi As usual, great service and great customer service due to the outstanding dedicated Staff whom ensure to answer any questions. Especially to our Service Representative, “Rachel Long”. More

Great service writer Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on wha Rachelle Long has been our service writer since we purchased our car in 2017. She is extremely professional! She has always kept us up to speed on what is going on with our car and the service necessary. More

Sue Sheldrup appreciates this dealership We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we We bought our 2012 Ford Fusion in July of 2011 from Connie. She has been so pleasant and helpful through the years that I will go back to her when we need a new car. More than that though our service person Kenn Olson has been extra kind and helpful through the years. Recently my car's stearing went out luckily when just backing out of my garage. I called Ken as my husband was not home. He told me to call Triple A to have it towed the 15 miles to the dealership. When I called to see if it got there Ken told me that he looked it up on the recall list and found a recall on my car. As a result our car got a rack and pinion replaced for free when it would have cost us about 2000.00! However more than that Ken has been extra nice and helpful through the airbag recall with making sure that we had the rental car that was right for us over the four months that we couldn't drive our car. I commend Gosch Ford for having these two valuable employees and thank them for doing so. More

Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorough and knows what I need before I do. I feel like I take better care of my truck thanks to her. I'm fortunate to have her as my service provider and I would recommend her to anyone that needs service on their Ford in Temecula. Thanks Sam for always being so helpful! More

Always Exceptional Service From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service D From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service Department, and the excellent care of my vehicle by the technicians, my service experience was exceptional. Rachelle is an amazing asset to your company, extremely professional, knowledgeable, and personable. I have great trust in her abilities. More