Gosch Ford Temecula - Service Center

Customer Service received by Kenn Olson in Service Dept. This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an appointment, me dropping by the dealership he helped me with a connection from my phone to the car. He always has a smile and calming personality. He makes sure the customer comes first. He also is very good at getting back to you with email conversation. Keep him and please reward him in some way of recognition for what he does for your dealership customers More

These people really went above and beyond! I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everyth I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everything they did for me and they got me all hooked up and on the road with no troubles. More

Broken shifter cable I am ecstatic about the follow up with Ford corporate and the recall office. They reviewed my issue and determined it to be a recall issue. The serv I am ecstatic about the follow up with Ford corporate and the recall office. They reviewed my issue and determined it to be a recall issue. The service representative Rachelle Long ensured my car was serviced properly with incurring any additional charges. More

Ken Olson is Awesome! The Best! We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attent We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attentive, Prompt with answers and helpful beyond my expectations. He goes above and beyond to give us the best service. Our SUV has been so reliable and we give credit to Ken Olson and his mechanics that repair and do regular maintenance to our SUV. Ive never had to worry I have confidence she will be running good and smooth when she goes to Ken @ Gosch Ford Temecula. Thank you Ken for everything, you have been so very Awesome. God Bless you, Kimberly Elmore More

Vehicle Service Nick is very organized and helpful if accommodations need to be made while waiting for a vehicle to be serviced. Highly recommend Nick for your servi Nick is very organized and helpful if accommodations need to be made while waiting for a vehicle to be serviced. Highly recommend Nick for your service needs. More

Rachelle Long Awesome!!! She goes out of her way to help every time I come infor any type of service. I highly suggest her service to any FORD customer going forward She goes out of her way to help every time I come infor any type of service. I highly suggest her service to any FORD customer going forward More

Rachelle is the best ever always very professional helpful and trustworthy she always makes sure we are well taken care of and our vehicles too thank you ever always very professional helpful and trustworthy she always makes sure we are well taken care of and our vehicles too thank you More

Nick's always upfront, honest, and great service !!!! Nick's been my service advisor for almost 3 years, and has always been helpful in making the financial part less painful, by providing options in repl Nick's been my service advisor for almost 3 years, and has always been helpful in making the financial part less painful, by providing options in replacement parts and/or advising me on if things can wait til for another few months or so. Always on top of it, prompt, and great service More

Service for 2 vehicles Cameron and Nick were great. Had appt, but still 90 minute wait. Nice waiting area. Love car wash. Nice to see red phone. Thanks guys Cameron and Nick were great. Had appt, but still 90 minute wait. Nice waiting area. Love car wash. Nice to see red phone. Thanks guys More

Service and warranty matter This is a great dealership because of the high caliber of staff working there. IN the sales department, Chas Sudol is one of the most honest, client This is a great dealership because of the high caliber of staff working there. IN the sales department, Chas Sudol is one of the most honest, client focused sales representatives. I have purchased a couple of cars from him and have literally followed him to multiple dealerships because he is so honest. You never feel like he has a hidden agenda. In the service department I worked with Kenn and similarly he was very very honest and client focused. I had a warranty issue with stitching on the front seat of my 2018 GT mustang coming apart and Kenn was terrific. He was very attentive and got an approval from Ford America very promptly and has already ordered the replacement. Finally I worked with Erica in the parts department and she was so positive and attentive when I went through her department to finalize my service transaction. These 3 individuals make this dealership worth trusting and visiting. More