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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,838 Reviews

2,838 Reviews of Gosch Ford Temecula - Service Center

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September 06, 2024

Joseph Britton was very helpful and communicative during the time my Raptor was with Gosch Ford for an extensive repair. The repair took longer than anticipated but Joseph was on top of it and responded an More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Gosch Ford Temecula responded

Thank you so much, Josh, for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 05, 2024

Thank you to Gosch Ford Temecula. We needed a safety recall addressed plus a 12-volt battery for my C-Max. Joseph Britton wrote a service ticket and 45 minutes later my car was retu More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gosch Ford Temecula responded

Terry, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 04, 2024

I'm 83 years old & have been to a lot of dealerships over the years - Gosch is by far the worst - they're really bad! 1) I had an oil change & service last month & two days later my battery died. The t More

by dhrstdtj
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don't have a name
September 03, 2024

Joseph was polite and the service was quick and easy to get my car when done More

by mzcarol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you and thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 03, 2024

Prices we’re absolutely ridiculous , they wanted to all this extra work on my car, I asked why it was never before and they couldn’t answer me . I can’t afford to go back to Gosch anymore . I needed my rev More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Cindy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

September 03, 2024

Robert Toves as always great customer service and knowledgeable of parts and even goes out of the way for me to know where the parts are on my vehicle. Amazing customer service More

by themonsters3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Robert delivered such a great experience! Jason Noble General Manager

August 31, 2024

Kenn Olson and his team in the Service Department are Fantastic! Kenn is very knowledgeable and works very will with his team to have the repairs completed correctly and in a timely manner. Kenn is alw More

by GT2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

Aug 31, 2024 -

GT2018 responded

You are welcome! We purchased the 2017 Expedition from Gosch because of Kenn and the service team. We will probably purchase our next vehicle at Gosch Ford Temecula as well.

August 31, 2024

Joseph Britton provided an accurate repair estimate and continually kept me informed about service progress More

by j.r.hull
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 30, 2024

I went in to get my car, looked at, and Kenn, as always he was professional and courteous with my needs. He answered all my questions thoroughly and had patience when I asked him questions. His customer sk More

by KO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for your kind words for Kenn and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 30, 2024

Gosch Ford Temecula is my go-to dealership for any of my maintenance needs. They service my Ford Truck and Shelby Mustang. More

by shanej0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Carlos, Chris, and Kayla had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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