Gosch Ford Temecula - Service Center

Met with courtesy and professionalism Every time I bring my Ford vehicles in for service or repairs I am met with courtesy and knowledge on what needs to be done.They make me feel relaxed Every time I bring my Ford vehicles in for service or repairs I am met with courtesy and knowledge on what needs to be done.They make me feel relaxed and I know the service or repairs have been done correctly and timely. It is a breath of fresh air to deal with dealership that actually cares. More

Airbag replace Rachel always makes me feel welcome and takes care of everything I need whether it's a rental car l need of it l need to wait for my car. Rachel always makes me feel welcome and takes care of everything I need whether it's a rental car l need of it l need to wait for my car. More

Trustworthy and Pleasant Service I prefer to drive and have my car dealt with here over any of the LA dealerships that I have encountered. I feel like they give me an honest assessmen I prefer to drive and have my car dealt with here over any of the LA dealerships that I have encountered. I feel like they give me an honest assessment of what is wrong and deal faithfully with me. Thanks to Cameron & David. And when you have to go pay out, it is made a whole lot easier by the very pleasant and efficient Erica in the Parts Department. Thanks Erica! More

Another easy, quick and professional service Just had my 90,000 mile oil change and checkup from Gosch. As always, very professional and friendly staff. Was in and out faster than their estimat Just had my 90,000 mile oil change and checkup from Gosch. As always, very professional and friendly staff. Was in and out faster than their estimate and very happy with their service. More

Fast friendly check out! Your cashier Erica is amazing. She is a fine example of what an employee should be like. She has a fantastic smile and is very quick at the check out Your cashier Erica is amazing. She is a fine example of what an employee should be like. She has a fantastic smile and is very quick at the check out process. Thanks Erica! You made my day! More

Parts department I came into the parts department, was greeted by Erica. She was so friendly so upbeat. She was absolutely delightful to deal with. Made my experience I came into the parts department, was greeted by Erica. She was so friendly so upbeat. She was absolutely delightful to deal with. Made my experience so much better. Thank you! More

Erica in Parts is amazing! Walked in bummed because my mirror decided to leave me. I was greeted by Erica, she helped me through my time of need and got me a new mirror and now Walked in bummed because my mirror decided to leave me. I was greeted by Erica, she helped me through my time of need and got me a new mirror and now I am happy. I really didnt like the old one anyways. She is warm, friendly and has an amazing smile! She totally made my day. She should go to dinner with me sometime :) More

Great Customer Service I had an excellent experience with Erica in parts. She greeted me immediately and was extremely helpful. She also answered all of my questions and was I had an excellent experience with Erica in parts. She greeted me immediately and was extremely helpful. She also answered all of my questions and was super patient with me. More

Outstanding Service Department I brought my vehicle in for a couple recall issues. Kenn Olson assisted me and even told me about Ford extending my warranty to cover an additional is I brought my vehicle in for a couple recall issues. Kenn Olson assisted me and even told me about Ford extending my warranty to cover an additional issue. I wasn't aware that Ford would cover it, but Kenn assured me that Ford would make it right. Kenn new exactly what the issue was and how it affected my vehicle, and he took the time to explain how the fix would correct the problem. I had to return my car another day to get the work done, but Kenn stayed in communication with me throughout the process and even covered my rental car while my car was in the shop. I picked up the car today, and it's running better than ever. Thanks Ford and thanks Kenn for all your help. More

Great Service for Quick in and out Oil Change Made appointment for oil change only. Greated outside and made my way to my service advisor 'Jerry'. Jerry took care of everything and made sure my ol Made appointment for oil change only. Greated outside and made my way to my service advisor 'Jerry'. Jerry took care of everything and made sure my older (2013) vehicle was up to par upon completion of the service. Then upon check out, I contacted the wonderful, smiling and very personable Erica in the Parts Department. Erica was a charm to deal with and even though sometimes my service may take a while to complete, speaking with Erica at the end makes it all worth it! More