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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,134 Reviews

3,134 Reviews of Gosch Ford Temecula - Service Center

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February 04, 2025

Sent my 2024 F150 (1 month old to me) into Gosch ford to fix an issue with the infortainment system (clock could not be set). After nearly two months of them "working the issue" with Ford I am still withou More

by briankoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I won't incriminate anyone
Feb 04, 2025 -

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

February 04, 2025

Great timely service. Ken Olson was responsive and a pleasure to deal with during this repair. More

by adamhenry496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Gosch Ford Temecula responded

Adam, Thank you for the kind words for our service department! We look forward to sharing your compliments with Kenn and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

February 03, 2025

This is my second time working with Viktor from service & it was perfect both time. Communication is good, Viktor really cares that the customer is satisfied. More

by Antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Antoine, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 03, 2025

Joseph took care of us and made sure that all the warranty work was covered. He was very responsive and made sure I understood what my car needed. More

by Daniel_gregory09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Economos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Gosch Ford Temecula responded

Daniel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Jason Noble General Manager

January 31, 2025

Great service. No pressure, very respectful of time and budget goal. They have earned my return business. Don’t wast your time with other dealerships. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Gosch Ford Temecula responded

Brian, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

January 31, 2025

If you ever need parts pay Gosch ford Temecula a visit. They always knock it out the park. More

by Mg0185618
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

January 31, 2025

Parts department is always on top of their game. They have helped me out numerous times when others couldnt. More

by V_mazurenko
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

January 31, 2025

Viktor always takes care of my vehicle needs. If you ever need work done go see Viktor at Gosch Ford Temecula. Rockstar. More

by Bert
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

Thank you for your very kind review, Bert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

January 31, 2025

Prompt and courteous service. Cameron has always been willing to answer any all questions I might have. Great service desk people too. More

by zilladad48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gosch Ford Temecula responded

Thank you for the kind words for Cameron and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

January 31, 2025

Spoke with Robert Celaya about a back ordered part for my Focus. He was very helpful in locating the part for me. Would definetly call back again More

by Crystal
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Gosch Ford Temecula responded

Crystal, Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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