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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,838 Reviews

2,838 Reviews of Gosch Ford Temecula - Service Center

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September 20, 2024

Gosch Ford Servicr in Temecula continues to be the model for all dealerships to follow. They are honest and trustworthy, great communication and they fix it right the first time. Highly recommend Joseph Bri More

by HLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 20, 2024

Parts counter is always fast polite and professional. Robert was very helpful today and got me out and back on the road quickly More

by toph900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Gosch Ford Temecula responded

Thank you for your kind words for Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 19, 2024

I had an unfortunate issue with the transmission on my truck that recently ran out of warranty and Cameron did everything he could to lessen the pain and had Ford help with the costs More

by johnmelton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Gosch Ford Temecula responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 19, 2024

I trust service on my car to Gosch Ford Temecula because my service representative Kenn Olson is someone I've been able to trust for what my car may need for at least 15 years. More

by Sheila Ryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Sheila Ryker responded

Thank you for being a responsible service center and for Kenn Olson who professionally I can trust with my vehicle's service.

Sep 20, 2024 -

Gosch Ford Temecula responded

Thank you, Sheila, for your business and this review. We're happy to hear that Kenn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

September 13, 2024

Fast and friendly, enjoyed the experience and will be back again. Looking for many years to come. More

by michaeljkillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Gosch Ford Temecula responded

Michael, Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 10, 2024

I appreciate the pick up and delivery service. I was disappointed that they kept my car longer than expected. Hopefully, the rental company can offer the same service, when you’re without your veh More

by mikelucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Gosch Ford Temecula responded

We're sorry to hear you didn't have a 5-star experience, Mike, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Noble General Manager

September 09, 2024

Always receive courteous and friendly service no matter what you're there for and your wait time is not longer than absolutely required to get the job done. More

by panatives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 07, 2024

Went above and beyond my expectations! The issue with my car ended up being my battery and they replaced my battery and I paid NOTHING since it was under warrenty. I didnt even know about More

by Rani.zeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Gosch Ford Temecula responded

Thank you, Rani, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 06, 2024

I dealt with the parts dept. (Robert Toves) He was very polite and helpful! He found the right part where others had failed in the past. More

by Jcvcrittenden
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience! Jason Noble General Manager

September 06, 2024

Great Dealer and service in care of my needs with my Ford Escape. Always there for any repairs that need to be done. More

by rburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

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