3,134 Reviews of Gosch Ford Temecula - Service Center
Service Appointment Each time I call Mr.Sanchez he totally takes care of Our Family . We are a Family with 5 Fords.....David always goes above and beyond to help he gives Each time I call Mr.Sanchez he totally takes care of Our Family . We are a Family with 5 Fords.....David always goes above and beyond to help he gives 100 percent to us. No matter what it is. He is very respectful, compassionate with all of us. Over all he is the good at his job service with a smile takes his job seriously. Thank you David for your time you make things happen. More
Routine service done right. Could not get a timely appointment, but Rachelle Long took me in and made it happen. She, as always, was very efficient. She kept me informed and ma Could not get a timely appointment, but Rachelle Long took me in and made it happen. She, as always, was very efficient. She kept me informed and made sure everything was right. She definitely is 5 stars or better. More
Had another great experience at Gosch Ford Temecula. My F-150 was due for its 2nd service. Nick was my advisor this time, he was genuine and courtesy and got me taken care of. The lounge area was comfortab F-150 was due for its 2nd service. Nick was my advisor this time, he was genuine and courtesy and got me taken care of. The lounge area was comfortable and had water, coffee and patties to enjoy while I waited. This dealer does a good job of taking care of the customer More
Great positive experience. Extremely professional and timely with the repairs. Constant communication was very helpful. Been trying to pinpoint an undercarriage noise for three months on my own and Mike timely with the repairs. Constant communication was very helpful. Been trying to pinpoint an undercarriage noise for three months on my own and Mike made sure to use all of his resources to pinpoint the problem Road tested it I made sure to get me back on the road in time for an upcoming event. More
Excellent customer care and would highly recommend Rachel as a most reliable and professional consultant at this location Thank you very much for your care as a most reliable and professional consultant at this location Thank you very much for your care More
The very best! Above and beyond anything I ever expected. Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! Samantha Masuguchi in service is the absolute best! Always gets me in and takes care of me! Thank you so much! More
Rachelle Long in Service was wonderful help as always. She helps me with every service and is always great help and very professional. I always go to her when I need help be was wonderful help as always. She helps me with every service and is always great help and very professional. I always go to her when I need help because it is hassle free and is a pleasure to work with. More
From the time I pulled up to when I left it was great service. Kenn was so friendly and seemed to be in such a good mood and eager to jot down my needs, and arrange for the shuttle. Doug was an excellent service. Kenn was so friendly and seemed to be in such a good mood and eager to jot down my needs, and arrange for the shuttle. Doug was an excellent driver, and had a genuinely interesting conversation on my way home. Erica in parts was friendly and polite as well. First time here but can honestly say it was a professional environment. They didn’t try to replace any extra stuff, they were honest in things I could wait on, and explaining exactly what I’d likely need in the coming oil change or two. I will be sure to return! More
normal maintenace service, very professional professional, friendly- we purchased our truck at this dealership and have had a positive experience with the associates. Rachel was very friendly an professional, friendly- we purchased our truck at this dealership and have had a positive experience with the associates. Rachel was very friendly and professional, I also waited for my truck and the lounge was very comfortable. More
Factory recall on light module Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge wit Excellent & pleasant professional experience. Friendly staff especially Samantha Masuguchi the service advisor. Loved the customer waiting lounge with amenities for waiting customers. Thanks for the attention given to me as a customer will recommend this to others.. More