Gosch Ford Temecula - Service Center

Wonderful service dept, Fantastic Service Advisor, Kenn Olson. I have been coming to your dealership for 9 years since moving from Woodland Hills. Wouldn't go anywhere else Fantastic Service Advisor, Kenn Olson. I have been coming to your dealership for 9 years since moving from Woodland Hills. Wouldn't go anywhere else! More

Sam is the only person that I'll deal with Sam is the only person that I'll speak to. She's super helpful, really friendly, and really knowledgeable. She always does an excellent job and always Sam is the only person that I'll speak to. She's super helpful, really friendly, and really knowledgeable. She always does an excellent job and always makes sure to follow up with me promptly whenever there is an update to my vehicle. I always request here even though she is in sales because I know I can always count on her. More

Samantha was very friendly and optimistic! Took care of my car and answered any questions I had! Called right away when everything was completed as well! my car and answered any questions I had! Called right away when everything was completed as well! More

Had my truck serviced and dealt with Samantha. She was an outstanding, helpful, always engaged, and professional advisor. I will always use her for my truck needs. outstanding, helpful, always engaged, and professional advisor. I will always use her for my truck needs. More

Service Excellence Since moving to Temecula, we serviced our Ford F350 with Dave Sanchez. On one experience, I had the truck break down just days before last four of Ju Since moving to Temecula, we serviced our Ford F350 with Dave Sanchez. On one experience, I had the truck break down just days before last four of July, when we had a big camping trip planned in South Lake Tahoe. Dave Sanchez stepped in and saved the day! He got us on the road and our big camping trip a success. More recently we purchased a 2020 Ford explorer ST from Grody ford in Carlsbad CA. We have had the vehicle a little over a month an a half and it has been in the shop at least 6 times. I took the vehicle to Dave expressed our disappointment with the purchase. He directed me to Ford corporate for customer service and now the buy back process has been initiated. We lover the ST and wish to get another one that actually works. Dave represents the best in Ford customer service and would highly recommend the dealership and Dave. More

Great Service Man Kenn Olson Kenn Olson is a service animal. He communicates, keeps you in the loop, listens to what you are saying and is very proactive in all regards, I will a Kenn Olson is a service animal. He communicates, keeps you in the loop, listens to what you are saying and is very proactive in all regards, I will ask for him in the future, the dealership was great and the service was great... zero complaints... well done Kenn!!! More

Friendly thoughtful dealership, very convenient and easy to schedule service. They have been servicing my car since new, and have kept it trouble free. Definitely recommend. to schedule service. They have been servicing my car since new, and have kept it trouble free. Definitely recommend. More

I love this dealership. This is my third Ford Focus in a row. Nick in Service is awesome. He remembers me and is such a great guy. Professional and friendly. I look forward to coming in every time. row. Nick in Service is awesome. He remembers me and is such a great guy. Professional and friendly. I look forward to coming in every time. More

My service advisor Nick always gets me in and out very quickly. He makes it very easy to maintain my Ford vehicles. Thank you to Nick and the entire team at Gosch Ford Temecula. quickly. He makes it very easy to maintain my Ford vehicles. Thank you to Nick and the entire team at Gosch Ford Temecula. More

3/5/20 Servicing with Rachelle Long Superior service. Once again, Rachelle was right on, extremely courteous, knowledgeable, easy to work with, and very customer oriented. She has been Superior service. Once again, Rachelle was right on, extremely courteous, knowledgeable, easy to work with, and very customer oriented. She has been my Serivce Advisor for years and I have always been extremely happy - I am treated like family. More