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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,156 Reviews

3,156 Reviews of Gosch Ford Temecula - Service Center

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September 11, 2021

Pleasant and courteous staff. Listened to our concerns. Explained the diagnostic process. Kept us informed on the progress and explained the results of the evaluation and repair so that we understood th More

by Dave F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Quinteros
Sep 12, 2021 -

Gosch Ford Temecula responded

Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ray met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 09, 2021

Rachelle has been my service advisor for the past 5 years, and in that time, she has never failed to deliver my truck back to me 100% fixed. As long as I live in this area, I will always have Rachelle More

by jeffm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Gosch Ford Temecula responded

Jeff, Thank you so much for your kind words for Rachelle, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 08, 2021

Friendly and quick service. I got text and email reminders about my appointment. In addition I got a link on my phone. It led to a video of my truck and an overview of repairs by my mechanic. Amazi More

by smartin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 08, 2021

Fast and friendly service. Surprise video by tech showing me what he completed and how the car was doing. Was in and out in much less time than I expected with the car washed also. Good job More

by rawnutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 06, 2021

I had first taken my car to a different dealership for repair, they were horrible. After months of waiting for a part, they told me they could not fix my car. I then went Gosch Ford, they got me right in, More

by K1diggity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

September 03, 2021

Torey was great, he said with an oil change that they would do a multi point inspection and would let me know if I needed to do anything else. Great job More

by hjwicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey Horgan
Sep 03, 2021 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

September 01, 2021

Rachelle and the service team at Gosch Ford are wonderful. I can count on my car getting the correct attention it needs the first time. Communication is excellent, customer service is excellent, qu More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, Jamie, your feedback and rating mean a lot to us. We're glad Rachelle and the team were able to help, and we hope to see you again! Jason Noble General Manager

August 31, 2021

I receive a courteous attention by Carlos López. He meet expectations excellent customer service More

by Raquel.Trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts, Raquel, about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 26, 2021

Kathryn is amazing! So personable. The whole experience was so smooth More

by Megano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Aug 26, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Kathryn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 26, 2021

Nick is a great service manager. Friendly and ready to give great advice. More

by mark.sword54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Aug 27, 2021 -

Gosch Ford Temecula responded

Mark, thank you for the kind words for Nick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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