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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,150 Reviews

3,150 Reviews of Gosch Ford Temecula - Service Center

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September 13, 2021

The door handle was a little messed up after the service, but that is probably due to wear and tear. Otherwise, they were great. More

by CNewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Sep 14, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 13, 2021

Great customer service and quality repairs. They knew what they were doing! Even scheduled me for a minor repair item that I brought up without any warning as I just thought of it when I arrived for a sc More

by Troisbrie2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was friendly and efficient while also answering phone due to personnel shortage from an unexpected illness.
Sep 14, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 12, 2021

Rachel Long was communicative, amazing and phenomenal at customer service! Gosch Ford got my repairs done quickly and efficiently! Love this place! I highly recommend Gosch Ford and especially Rachel Long! More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Gosch Ford Temecula responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

Sep 12, 2021 -

Bob Livingston responded

You folks are top notch and always have our loyalty and our business!

September 11, 2021

Super organized, friendly and EXCELLENT customer service. They are always efficient, detailed and go above and beyond no matter how busy their service department is. More

by Claudia Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Sep 12, 2021 -

Gosch Ford Temecula responded

Claudia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 11, 2021

Pleasant and courteous staff. Listened to our concerns. Explained the diagnostic process. Kept us informed on the progress and explained the results of the evaluation and repair so that we understood th More

by Dave F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Quinteros
Sep 12, 2021 -

Gosch Ford Temecula responded

Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ray met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 09, 2021

Rachelle has been my service advisor for the past 5 years, and in that time, she has never failed to deliver my truck back to me 100% fixed. As long as I live in this area, I will always have Rachelle More

by jeffm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Gosch Ford Temecula responded

Jeff, Thank you so much for your kind words for Rachelle, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 08, 2021

Fast and friendly service. Surprise video by tech showing me what he completed and how the car was doing. Was in and out in much less time than I expected with the car washed also. Good job More

by rawnutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 08, 2021

Friendly and quick service. I got text and email reminders about my appointment. In addition I got a link on my phone. It led to a video of my truck and an overview of repairs by my mechanic. Amazi More

by smartin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 06, 2021

I had first taken my car to a different dealership for repair, they were horrible. After months of waiting for a part, they told me they could not fix my car. I then went Gosch Ford, they got me right in, More

by K1diggity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

September 03, 2021

Torey was great, he said with an oil change that they would do a multi point inspection and would let me know if I needed to do anything else. Great job More

by hjwicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey Horgan
Sep 03, 2021 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

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