Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,441 Reviews
Call Service Center (855) 975-9574

3,441 Reviews of Gosch Ford Temecula - Service Center

Sort by
April 06, 2022

Great service and customer care. The video was a great feature. Thank you for a great and timely visit More

by Caddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Report | Print
Apr 06, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edwards and our team, and we look forward to working with you again. Jason Noble General Manager

April 06, 2022

I brought my 2019 explorer in for a safety recall and had an 8:30 appointment. The line was very long and I anticipated a long wait. After checking in they got the car in right away and within an hour the is More

by bolt_fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 05, 2022

Great customer service provided by Nick! Will definitely be asking for him for future service appointments. More

by Michelle Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Report | Print
Apr 06, 2022 -

Gosch Ford Temecula responded

Michelle, Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

April 01, 2022

Thank you Samantha in service for always going over and beyond to make sure my car and myself are taken care of. I truly appreciate you and your team’s kindness. Thank you again for today. More

by sherysegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Gosch Ford Temecula responded

Sheryse, Thank you for the kind words for our service department! Samantha and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

April 01, 2022

Service rep, Chris was More than just professional. He was understanding of my situation, quickly assisted and took care of the problem. Appreciate greatly More

by Kweir5651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones
Report | Print
Apr 01, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

March 31, 2022

I’ve been going to this dealership for quite a while now and today I got my car service and they did an awesome job they’re very pleasant and great customer service More

by jehan.frivaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Report | Print
Apr 01, 2022 -

Gosch Ford Temecula responded

Jehan, Thank you so much for your excellent review! We are so glad that Trevor had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 30, 2022

I waited four hours at the dealership only to be told my car wouldn’t be ready til the next day. I wish I would’ve been told sooner but the customer service here is really good More

by CMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Jason Noble General Manager

Mar 31, 2022 -

Gosch Ford Temecula responded

Thank you so much for your feedback! While are glad that you had an overall positive experience here at Gosch Ford Temecula, we do apologize for the delay and any inconvenience we may have caused. Please don't hesitate to reach out if you need anything else, we are always happy to help! Jason Noble General Manager

March 30, 2022

The new video of the service of my car is truly amazing😍great service👍It lets me see work.done More

by Billcoxofclake
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Adkison
Report | Print
Mar 31, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

March 29, 2022

This is the first time I have used this dealership. Most dealers make you make you feel like you got the shaft. Not in this case. Great work keep it up Joseph! More

by Michaelpnation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Gosch Ford Temecula responded

Michael, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

March 28, 2022

Good work. .but could be better.when comes to the availability for service…there is always two weeks waiting to be seen for service. More

by stevendavid1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Schultz
Report | Print
Apr 13, 2022 -

Gosch Ford Temecula responded

Steven, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Noble General Manager

1
...
191
192
193
...
345