Gosch Ford Temecula - Service Center

Service was quick and easy! My advisor, Chris Vecchi, was extremely friendly and helpful. Thanks! extremely friendly and helpful. Thanks! More

I am extremely disappointed in the service at Gosh Ford. I own a 2021 vehicle and today I had my third major electrical issue with the car where the brakes quit working while driving. Mind you I just had I own a 2021 vehicle and today I had my third major electrical issue with the car where the brakes quit working while driving. Mind you I just had my vehicle with the service department last week for another electrical issue that was never fixed. Today I called and Aubrey, who works in scheduling for all the locations, tells me that she can get me in for that service appointment in three weeks. Clearly I’m not able to drive a car that has no brakes. She was very passive and said “she’s been there before herself, and I shouldn’t be so worried about it”. So I ask for a manager and speak with Tom at the Temecula location and he tells me he’s unable to help. (He just “doesn’t have the manpower to work on my car”) and I should probably call the dealership up in San Diego. This is absolutely outrageous! And I can’t believe that two employees at Gosch Ford would be so passive and to refer me to another dealership when my family could be endangered while driving this car with no breaks. More

Special recognition to the greeter in the service drive. I didn't have a reservation and he was very helpful. Sorry don't remember his name. I didn't have a reservation and he was very helpful. Sorry don't remember his name. More

Nick is awesome and easy to work with for all of our service needs…. Never had any issues always upfront and on time service needs…. Never had any issues always upfront and on time More

The service was great and super fast! Ed was really nice and I would happily choose this location again :) and I would happily choose this location again :) More

My experience with this dealership has been nothing but amazing! I would recommend anyone I know to go here. amazing! I would recommend anyone I know to go here. More

Ken at Temecula Ford made sure that my car was serviced, washed, and out the door in short order, even though they were backed up on work and short staffed. Thank you Ken for always taking care of me and m washed, and out the door in short order, even though they were backed up on work and short staffed. Thank you Ken for always taking care of me and making me feel like part of the Temecula Ford family! More

I arrived at this location with no appointment after receiving the runaround from another location where I had an appointment and they got me right in and resolved all of my concerns without hassle. I w receiving the runaround from another location where I had an appointment and they got me right in and resolved all of my concerns without hassle. I was very pleased with the service provided. More

Thanks Carlos for helping me get everything I needed today in the Parts Dept. I appreciate the customer service! You’re a rock star!! today in the Parts Dept. I appreciate the customer service! You’re a rock star!! More

Carlos made it easy for my to find the correct part I needed. Even without my Vin number he made sure I got the correct part. Definitely going back needed. Even without my Vin number he made sure I got the correct part. Definitely going back More