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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,143 Reviews

3,143 Reviews of Gosch Ford Temecula - Service Center

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November 01, 2021

Sam and Rachelle took care of me. I will only service my Ford with Gosch Ford Temecula. Thank you so much!!!!! More

by rocket5220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fuller
Nov 01, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam, Rachelle and our team, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

October 30, 2021

Samantha masuguchi was honest and professional. Taken care of right away. Service team courteous too. More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick. Don’t know the name of service guy doing the work.
Oct 30, 2021 -

Deanna responded

I don’t believe I will be taking my vehicle for service anywhere else! Thank you Samantha M At Gosch Ford!

October 29, 2021

Samantha was absolutely wonderful! She explained everything, was so nice,and made the whole experience enjoyable! More

by K.la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 28, 2021

The greeters were super polite and very helpful.They The greeters were super polite and very helpful. They made me feel welcome and asked lots of good questions to make sure I got the service I needed. More

by Mike.jkelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Oct 29, 2021 -

Gosch Ford Temecula responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

October 26, 2021

Always so fast and easy to come in for service.Kenn Always so fast and easy to come in for service. Kenn Olson is great, he always goes above and beyond to make sure We are taken care of. More

by amorenoz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Gosch Ford Temecula responded

We are very happy Ken provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 26, 2021

Service department is great and they do their best to provide great service. Two words. More

by Ratchet_girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my advisor was
Oct 27, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 24, 2021

My experience here has been awesome. The communication is great. The video of my vehicle being serviced in the text update is great! More

by cummess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Adkison, Trevor Schultz
Oct 24, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 23, 2021

The best dealership. Easy schedule arrangements and service staff are great 👍 . I’ll come back to this dealership again. More

by RANDOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 20, 2021

Great service. Nick took care of my vehicle and let me know the vital maintenance issues as well and the less imminent items. More

by anelson019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Oct 20, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Nick. We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

October 20, 2021

From the initial contact with the service manager Trevor to the video by service mechanic and summary again with Trevor treated with personal attention and given professional information. Time frame was ins More

by Mquiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grady, Trevor Schultz
Oct 21, 2021 -

Gosch Ford Temecula responded

It's great to hear that Trevor was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

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