3,151 Reviews of Gosch Ford Temecula - Service Center
The service department, in particular Kenn Olsen is fantastic. Always courteous, friendly and genuinely interested in your vehicle issue and always informs you of the progress of the service or repair. fantastic. Always courteous, friendly and genuinely interested in your vehicle issue and always informs you of the progress of the service or repair. Kenn's approach to customer service/relations make it a great experience at this dealership. More
Very nice customer service excellent Comunications Joseph always true to help people for make happen a thing this have a lot intelligent for repair any problem for diferent way this true the best thank bless always true to help people for make happen a thing this have a lot intelligent for repair any problem for diferent way this true the best thank blessings all the thing work for dealers 🙏💯😊 More
I stopped by without an appointment because the undercarriage of my car was hanging down. He agreed to have it looked at & since it was going to be on the lift, I asked if the recall on my car cou undercarriage of my car was hanging down. He agreed to have it looked at & since it was going to be on the lift, I asked if the recall on my car could also be checked. The undercarriage was a simple fix - only a screw that had come out but my car failed the recall check - door latches that were bad. As a result my car had to be kept overnight. Since it was a recall, Joseph offered me a LIFT car because as a widow, I do not have access to transportation to or from the dealership. Both of my Lift rides were perfect and I’ was very pleased. Joseph was thorough, professional & kind in dealing with me & the issues with my car. I was very grateful for his attention to details. On another subject, I was told while at the dealership that the courtesy shuttles had been stopped & that LIFT is not offered for regular servicing. Please, please reconsider bringing back the free shuttle. I have no access to transportation to & from the dealership as I’m a widow living alone. I will have to find a dealership that will provide me with transportation in the future if the Gosche in Temecula doesn’t offer it. More
First impressions are everything! The service that was provided went above and beyond and exceeded my expectations. Nick flawless in his attention to detail. Thanks for showing concern and patience with provided went above and beyond and exceeded my expectations. Nick flawless in his attention to detail. Thanks for showing concern and patience with my vehicle repair. Bravo Zulu thank you I’ll be back, For all my future vehicle maintenance and repair work because of the fairness and honesty that was shown. Flawlessly More
The service is great. Was able to get all service required done in a short time required done in a short time More
Went to buy a part and was surprised at how quick I was in and out. Kristy was a Wonderful help & made my day! in and out. Kristy was a Wonderful help & made my day! More
Dropped my truck off with Trevor, let him know my windshield washers weren't working. He had his team check it out and let me know the pump was bad. He had it fixed the next day. Kept me informed windshield washers weren't working. He had his team check it out and let me know the pump was bad. He had it fixed the next day. Kept me informed the entire time. Thanks Trevor! More
Always pleased with service these past 18 years— No Complaints Kenn Olson is the BEST!!!!!! No Complaints Kenn Olson is the BEST!!!!!! More