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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,156 Reviews

3,156 Reviews of Gosch Ford Temecula - Service Center

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December 11, 2021

Kenn Olsen is the best service writer I have ever had at Gosch Ford and I have been going there for 11 years! His customer service is outstanding, he got me fixed up and back on the road in record time. More

by Jim Dykema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Gosch Ford Temecula responded

Jim, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 10, 2021

Very friendly, helpful, and prompt service at a very reasonable and competitive price. Very satisfied. More

by gthornhill17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Dec 10, 2021 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

December 10, 2021

Kenn Olson and his service team are excellent! Always receive great service! Thank you, Kenn! More

by GT2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

December 10, 2021

Everyone I met for my first regular service visit at Gosch Ford in Temecula was pleasant, professional, and efficient. I only needed to wait 1 hour in the comfortable waiting room, where there is comple More

by DaveB37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Dec 12, 2021 -

Gosch Ford Temecula responded

Dave, It's great to hear that Edwards was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

December 09, 2021

Ken truly made my day by reprogramming my transmission in 20 minutes. Watch out, I might offer him a job😂 More

by Jpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kenn and our team here at Gosch Ford Temecula. Jason Noble General Manager

December 09, 2021

Trevor was a great service advisor, prompt service and great people. I will be back for any other service I need More

by adtudor43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Dec 10, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Trevor and the team were able to help, and we look forward to seeing you again! Jason Noble General Manager

December 09, 2021

My service writer went the extra mile and did an amazing job, helping me through the whole process! Thanks again!!! More

by crawfish28ty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 09, 2021

Quick resolution to service needs. PromptOn time. Joseph Quick resolution to service needs. Prompt On time. Joseph was friendly and efficient. Issue resolved More

by russnnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

December 08, 2021

Carlos and the parts dept. is the best! Super friendly and helpful when we call for parts. More

by SERVICE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Pastrana
Dec 08, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 08, 2021

Robert very knowledgeable and professional in answering all my questions. He really went out of his way in assisting me. Thank you Robert you are truly a great asset to Ford dealership! YOU ROCK! More

by blessjacinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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