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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,441 Reviews
Call Service Center (855) 975-9574

3,441 Reviews of Gosch Ford Temecula - Service Center

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July 06, 2022

I was pleasantly surprised when I got a video update from the service technician about my truck. Showing me what had been performed and what needed replacing. Great service. More

by Chris Holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Wigchert
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Jul 06, 2022 -

Gosch Ford Temecula responded

Chris, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 06, 2022

Great customer service and friendly staff. Service department did a great job getting my car fixed in a timely manner. More

by zchickenlil412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
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Jul 06, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Nick here at Gosch Ford Temecula. Jason Noble General Manager

July 03, 2022

Alysea was courteous kind and knowledgable. I would like to see her acknowledged for her customer service!! More

by Kbeau25122
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Alysea and our team and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 02, 2022

Kenn Olsen makes the service process very smooth and provides excellent customer service. Every time our car needs service we always call Kenn. More

by paulakisgen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2022 -

Gosch Ford Temecula responded

Paula, Thank you! Kenn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

July 02, 2022

I was overall very pleased with the service and especially appreciative of the interaction with Nick Wigchert. Thanks More

by thawkps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Report | Print
Jul 04, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 29, 2022

A constant good attitude is amazing to deal with when at a dealership and this young lady definitely has one More

by Dgeraths22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Gosch Ford Temecula responded

We are very happy to hear that Alysea provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 28, 2022

If you are looking to get in and out and well taken of go to Ken Olson. He is polite and knowledgeable every single time More

by Fordtellidie
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian perry
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Jun 28, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

June 28, 2022

The service dept. represents among the highest levels of customer service I have experienced, outstanding. More

by gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Gosch Ford Temecula responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

June 28, 2022

She is awesome absolutely love her takes care of my suv needs highly recommend!!! Tammy More

by Cheyeluv24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2022 -

Gosch Ford Temecula responded

Tammy, thank you for taking the time to share your thoughts on working with Samantha and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 28, 2022

After a half dozen frustrating calls of being put on hold or a recording asking me to leave a call back #, I finally got through to Rachel, Service Manager, and she said bring my cMax on in at the end of t More

by kkalfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Kenn and our team! Jason Noble General Manager

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