3,270 Reviews of Gosch Ford Temecula - Service Center
Our service advisor Ramphis M was the best! We had taken our car to other mechanics and we suspected they had broken our car. Ramphis gave us his initial analysis, which was grim, but he delive We had taken our car to other mechanics and we suspected they had broken our car. Ramphis gave us his initial analysis, which was grim, but he delivered the news with care for us and concern for our car. So we left our car in his care. He kept us apprised of our car’s status as she spent a week there. We had to order a part and he helped us choose it. After the repairs were done, he emphasized that it was important to find a mechanic that specialized in the particular make and model of our car. He helped us arrange the next steps to complete the smog check. Ramphis took great care of us and we look forward to driving our car for many years to come. More
The service department is always friendly and efficient. The work has always been completed correctly. The work has always been completed correctly. More
I Had a service appointment at 7am today and they are always right on time, efficient, and kind. always right on time, efficient, and kind. More
Pick up was quick and easy. Ramphis who checked me in, was very sweet and kind and very personable. The communication was good and I really appreciate this true gift that you of Ramphis who checked me in, was very sweet and kind and very personable. The communication was good and I really appreciate this true gift that you offer for teachers. Thank you!! More
Thank you so much for servicing my car. As a teacher we really appreciate the oil changes. Also thank you to the collision center for doing a great job on the car after an accident. As a teacher we really appreciate the oil changes. Also thank you to the collision center for doing a great job on the car after an accident. More
The dealership was clean and everyone was friendly. Ramus has always taken exceptional care of us whenever we need a service. Professional and courteous, making sure the coffee and popcorn were flowing Ramus has always taken exceptional care of us whenever we need a service. Professional and courteous, making sure the coffee and popcorn were flowing More
Very friendly environment, They always ask if I've been help yet, the service department and parts department is where i usually go and they are phenomenal! help yet, the service department and parts department is where i usually go and they are phenomenal! More
Chris and Ryan did a tremendous job. Communitive with the work they do and respectful. Communitive with the work they do and respectful. More
Gosch Ford in Temecula is my preferred dealership for all my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how much about cars. However, every visit to Gosch Ford has been refreshingly different. Recently I was particularly impressed by experience with Samantha, my service advisor. It was so wonderful and reassuring to have a woman in service department. Samantha was absolutely awesome! From the moment I dropped off my car until the moment I picked it up, she maintained excellent communication, actively listened to my concerns, and offered thoughtful recommendations. The entire staff consistently makes me feel welcomed and valued, but Samantha truly stood out during my most recent visit. I deeply appreciate their commitment to excellent customer service and their respect for ALL customers knowledge and needs. Highly recommended Gosch Ford Temecula, especially Samantha in the service department! More
Fast, friendly service. Thank you. Viktor and all the staff were very helpful and worked hard to get my vehicle back to me quickly. Thank you. Viktor and all the staff were very helpful and worked hard to get my vehicle back to me quickly. More