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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,143 Reviews

3,143 Reviews of Gosch Ford Temecula - Service Center

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June 02, 2022

Great guys very helpfull and friendly. They gave me daily updates on status of my vehicle. More

by Robfarrellgabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 01, 2022

Turned in my F250 diesel for an oil change, tire rotation, and fuel filter change. Met with Service Advisor Samantha Masuguchi. Samantha was ON TIME, courteous, and answered all of my questions. She More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

May 30, 2022

Great customer service and very friendly staff. Always a good value for the money. I have been having my vehicles services here for over 5 yrs. and do not plan to change. More

by Khdrake3280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

May 29, 2022

The service staff at Gosch Ford in Temecula are awesome! They make you feel like a million bucks. I appreciate that they appreaciate teachers and offer us free oil changes. Way to go Gosch Fire! More

by Mrs K Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Francisco, Edwards Jones
May 31, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 28, 2022

Great dealer service experience on my Lincoln . Both Kenn Olson and Cameron very helpful. Will return for all my Lincolns service needs. More

by rpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad that Cameron and Kenn delivered such a great experience! Jason Noble General Manager

May 28, 2022

Service Rep, Kenn Olson is an outstanding person possessing the qualities of honesty and integrity. He worked hard to navigate the repair of our Ford Explorer working directly with Ford to reduce a More

by surfrider30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

May 27, 2022

Service rep: Kenn, witnessed the problem but was unable to recreate it. After several days, returned vehicle without charge but instructed me to have the vehicle towed in if problem returned so that they More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Tom, Thank you! Kenn and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

May 27, 2022

Rachelle and Ed in service were awesome, great customer service. Timely oil change and vehicle inspection More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwards Jones
May 31, 2022 -

Gosch Ford Temecula responded

Derrick, Thank you so much for your excellent review! We are so glad that Rachelle and Ed had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 27, 2022

My experience at Gosch Ford Temecula was excellent, and Joseph Britton was extremely helpful and made the process of fixing my car easy and pleasant. Everything was taken care of quickly! I will definitel More

by Ped0237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

May 27, 2022

My radio antenna was broken when my car was washed by Gosch!!! They did offer to replace it. Am still waiting. More

by Beardmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

May 31, 2022 -

Beardmo responded

Still waiting for the new radio antenna, which was broken by GOSCH!!!!!

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