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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,143 Reviews

3,143 Reviews of Gosch Ford Temecula - Service Center

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June 28, 2022

After a half dozen frustrating calls of being put on hold or a recording asking me to leave a call back #, I finally got through to Rachel, Service Manager, and she said bring my cMax on in at the end of t More

by kkalfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Kenn and our team! Jason Noble General Manager

June 28, 2022

She is awesome absolutely love her takes care of my suv needs highly recommend!!! Tammy More

by Cheyeluv24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Gosch Ford Temecula responded

Tammy, thank you for taking the time to share your thoughts on working with Samantha and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 28, 2022

Kenn and Samantha really are amazing. Every time my truck needs service they make it a great experience More

by Raptor steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Pastrana, Brisa Quintero
Jun 28, 2022 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Kenn and Samantha. We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

June 27, 2022

Ken Olson and Kevin Thayer are the best service team ever! They are professional and and care about the customer. The service I have received from these gentlemen over the years is rthe reason I will More

by avonz41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Thayer
Jun 28, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 27, 2022

My first visit to Gosch Ford service. I had taken my truck to Lake Elsinore Ford for the same service. They had my truck all day and couldn't get it done. Ken had the service I need do More

by kmurphy.np
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Kenn and our team were able to help, and we hope to see you again! Jason Noble General Manager

June 26, 2022

Kenn at service took great care to have my truck fixed under warranty. Quick, and responsive. More

by oequihua.wec@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

oequihua.wec@gmail.com responded

Thank you Kenn! I appreciate the quick repair.

June 25, 2022

I have been going to Kenn for a couple of years now. Great service every time. More

by Cameron I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Gosch Ford Temecula responded

Cameron, Thank you for your very kind review. Kenn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

June 23, 2022

Service Advisor Cameron Foster was great! My Ford Mustang Roush 2021 had a bad Catalytic Converter still under warranty Ordered my part and got the repair done in one day. Now my car purrs li More

by Debra Moreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review, Debra. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 22, 2022

Fast, courteous, excellent service. Thank you Kristy and Cameron for a job well done. I will recommend you to everyone. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Gosch Ford Temecula responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 22, 2022

The customer care team is great, they offer fast and friendly service and they communicate every step of the way. More

by ducknme93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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