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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,835 Reviews

2,835 Reviews of Gosch Ford Temecula - Service Center

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November 19, 2024

I have been very satisfied with almost all of my service experiences, including my last one with Cameron. He was very professional and helpful. More

by 2seabolts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cameron and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 19, 2024

First time using the valet service to pick and drop back off at home. I truly like this and will use more frequently for my services. My service rep Ken Olson, was on point and kept me updated on my vehicle More

by Falabella@334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Kenn and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

November 19, 2024

Car came back absolutely filthy with water stains on the hood, asked the dealer to check on the cars paint protection i paid for to ford, they didn’t do it and didn’t say anything just left car way dirtier More

by Mikefwarren16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

November 18, 2024

Great customer service and super fast. F150 got a new transmission in 3 days start to finish!! More

by jessedean987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Gosch Ford Temecula responded

Thanks, Jesse, for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 15, 2024

Viktor kept me updated the entire time my truck was in for repairs. Thank you. More

by erico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Viktor delivered such a great experience! Jason Noble General Manager

November 15, 2024

I’ve been taking my vehicles to this dealership for past three years and I’ve never had an issue More

by alexmena_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 14, 2024

Jenn was great and very helpful. Diesel tech was very informative and honest. I appreciate everything and will bring my truck here again. More

by andersonsys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 14, 2024

Robert never fails to provide excellent service and exceeds my expectations ! As long as Robert is here I will be returning to this dealership! More

by Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gosch Ford Temecula responded

Thank you, Lucas, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 14, 2024

Prompt friendly accurate always on time keeps me very informed on issues 5 stars super happy with his work More

by Castagnavince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 13, 2024

Robert in Parts was very helpful. Specifically, explaining the difference between Ford original parts versus aftermarket parts. More

by Tim G
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gosch Ford Temecula responded

Tim, thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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