Gosch Ford Temecula - Service Center

Quick and attentive service, it was a great experience! Would recommend Ford to my friends! Would recommend Ford to my friends! More

REVIEW FOR SERVICE ADVISOR — SAMANTHA MASUGUCHI It’s not every day you come across someone in the automotive service world who genuinely redefines what customer care looks like — but that’s exactly what not every day you come across someone in the automotive service world who genuinely redefines what customer care looks like — but that’s exactly what Samantha has done for me. From the very first interaction, Samantha set herself apart with a rare combination of technical knowledge, patience, and emotional intelligence. She consistently goes above and beyond to ensure that my questions are answered thoroughly and that my concerns — no matter how small — are taken seriously. I’ve worked with many Service Advisors across different dealerships and brands over the years, and none have shown the same level of professionalism, follow-through, and human connection that Samantha brings to every visit. What’s especially impressive is that she makes you feel like more than just a name in the system. Whether I’m bringing in my Bronco for routine maintenance or something more nuanced, she treats the experience with care and attentiveness — never rushing, never dismissive, and always making sure I drive away confident and informed. Employees like Samantha don’t just represent a dealership — they elevate it. She is a true asset to the Gosch Ford team, and I would enthusiastically recommend her to anyone looking for a Service Advisor who leads with both heart and expertise. More

I appreciate the complimentary oil changes for educators! The service at Gosch Ford is always exceptional. The service at Gosch Ford is always exceptional. More

Came in for my teacher oil change. Staff was great, and friendly. For some reason, they didn’t see me on their schedule, but I had an email confirmation and they were able to still ac Staff was great, and friendly. For some reason, they didn’t see me on their schedule, but I had an email confirmation and they were able to still accommodate and make sure I was taken care of. More

Carlos is always so helpful when I call to order parts. Always great customer service. Always great customer service. More

They are very caring and attentive. Their car rental policy is also so convenient and their work is efficient. Their car rental policy is also so convenient and their work is efficient. More

Cameron was great and provided important information. Lot attendant / delivery driver was extremely friendly.too. Everyone I encountered had a very positive attitude, which I appreciated. I’ll be back Lot attendant / delivery driver was extremely friendly.too. Everyone I encountered had a very positive attitude, which I appreciated. I’ll be back! More

Great experience! It is amazing how smooth and easy the process was and how they are supporting educators. It is amazing how smooth and easy the process was and how they are supporting educators. More

Samantha was great. She was expedient, professional and went above and beyond for me. The best service I've received here. She was expedient, professional and went above and beyond for me. The best service I've received here. More

My service was outstanding! !! My advisor, Kenn Olson, provided the most prompt and courteous customer service. I opted to try out their mobile service valet for pick up and deli !! My advisor, Kenn Olson, provided the most prompt and courteous customer service. I opted to try out their mobile service valet for pick up and delivery of my vehicle for a brake inspection and repair, and I cannot rave enough about the efficiency of the entire process. Not only was it extremely convenient for a busy mom trying to arrange transportation to and from the dealership, I was thoroughly impressed at how I was updated with texts, calls and emails at each stage - they even sent text alerts that tracked my driver's arrival and departure. My driver, Stephen Parrot, was friendly and on time as well. I would not hesitate to utilize this wonderful service again, and will definitely be recommending Gosch Temecula to my friends! More