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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,156 Reviews

3,156 Reviews of Gosch Ford Temecula - Service Center

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October 05, 2022

I had a great experience with Gosch Ford Temecula. .My service writer is Samantha Masuguchi. She’s been a delight to deal with. She’s very professional and has exceeded my expectations every time I’ve More

by rockinron46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 05, 2022

Joseph takes good care of us. Explains the issue so we understand. Makes sure that any recalls are handled and keeps us in the loop during the whole process. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! Jason Noble General Manager

October 03, 2022

Everything went great Sam and the service team are the best. My vehicle was fixed right and on time. More

by jimshady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you, Jim. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

October 02, 2022

Awesome customer service. Took care of all my needs. Definitely will tell all my neighbors. 100 % satisfied!! More

by themonsters3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 02, 2022

Carlos in parts was very helpful in working with me to purchase the bug deflector for my 2022 F250. I ordered and paid for a chrome deflector. When I returned home I had decided I’d rather have the blac More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Gosch Ford Temecula responded

Thank you, Rick. We are very happy to hear that Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 30, 2022

Ángela helped us with a purchase of a Ford Flex. she was really nice and knew all about the vehicle. we would highly recommend her!!!! More

by JuniorJimennez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad to hear that Angela was able to help, and we hope to see you again! Jason Noble General Manager

September 30, 2022

Professional work and my car was finished quickly. They brought up my car freshly washed!!! More

by Seancast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Oct 02, 2022 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

September 30, 2022

Love love love this dealership. Very professional, and friendly. First time taking my car for service there. I would definitely recommend this dealership. More

by Rhrhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Rhrhonda responded

I also love the fact that the technician at this this dealership sends a video of what he did during the inspection and explained the issues he found..absolutely loved that👍👍

September 30, 2022

Robert Celaya very is knowledgeable about the parts i needed for my 07 Ford Crown Victoria i will be sure to return for all my parts needs. More

by gjtrans77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Robert, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 30, 2022

Samantha gets a better score than a ‘5’. She is SUPER 💥💥💥💥💥💥. She not only gets the job done she thinks ahead of whatever she thinks may help us More

by barbarabuescher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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