3,133 Reviews of Gosch Ford Temecula - Service Center
I know how hard it is to find an honest and friendly dealership..and this is why I am so grateful to have found Gosch Ford. I have been a client since buying my first Ford in 2016. Today I went in to ha dealership..and this is why I am so grateful to have found Gosch Ford. I have been a client since buying my first Ford in 2016. Today I went in to have my car serviced and had the pleasure to work with Viktor Mazurenko. Viktor was able to keep in touch with me on what I needed for my car. Thank you so much Viktor for all your help. More
I am super impressed with the customer service here. I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me t I needed help with a battery issue on batteries that I bought almost 3 years ago from Escondido Ford when it was still owned by Gosch. They told me that they couldn't help me because the records weren't available for them to look up because of the change of ownership. When I called Temecula Gosch Ford, Hector Orozco answered the phone and was super helpful. He even had to get his manager Robert Celaya involved who them had to get a hold of the accounting department all on order to find this original invoice. They could've just told me sorry and sent me on my way and there would've been nothing more I could've done. But, they all worked together for me and I couldn't be more appreciative. I highly recommend this dealership. More
I had a great experience with the service department at Gosch Ford of Temecula. Our Service Consultant, Ramphis Martinez and staff was professional and informative throughout the entire process. They took Gosch Ford of Temecula. Our Service Consultant, Ramphis Martinez and staff was professional and informative throughout the entire process. They took the time to explain the recommended services clearly, but there was no pressure to purchase anything additional. I appreciated the transparency and efficiency, and I’ll definitely return for future maintenance needs. Highly recommend! More
Great service, friendly enough. Always informative and willing to help. Provides exceptional knowledge into potential problems and genuinely listens to your concerns. Please to work Always informative and willing to help. Provides exceptional knowledge into potential problems and genuinely listens to your concerns. Please to work with every time More
Great first time experience getting my vehicle serviced here. Was a bit skeptical at first since it’s not my usual dealership but since we’re new to the area we wanted to stay local. Exceeded expectations here. Was a bit skeptical at first since it’s not my usual dealership but since we’re new to the area we wanted to stay local. Exceeded expectations by a long shot. Addressed all of my concerns, was very patient and easy to work with and even assisted in setting up a rental for a similar vehicle. Would definitely come back again More
It was a very great and seamless experience! I am with a school district and the function they have to have a free oil change helps a lot. I am with a school district and the function they have to have a free oil change helps a lot. More
Amazing service. Always quick and efficient. Amazing communication, never has me guessing what’s going on with my car. Always quick and efficient. Amazing communication, never has me guessing what’s going on with my car. More
Joseph Burton does a great job of getting my truck worked on. He understands the importance of time is money to me. When my truck is sitting i am not making any money. Thank you on. He understands the importance of time is money to me. When my truck is sitting i am not making any money. Thank you More
Had no issues, dropped my car off at the designated time, they assisted me very quickly and then I was on my way with their rental car for the day. Picked it up as well with ease. Very happy and grateful wit they assisted me very quickly and then I was on my way with their rental car for the day. Picked it up as well with ease. Very happy and grateful with the service! More
Our service advisor Ramphis M was the best! We had taken our car to other mechanics and we suspected they had broken our car. Ramphis gave us his initial analysis, which was grim, but he delive We had taken our car to other mechanics and we suspected they had broken our car. Ramphis gave us his initial analysis, which was grim, but he delivered the news with care for us and concern for our car. So we left our car in his care. He kept us apprised of our car’s status as she spent a week there. We had to order a part and he helped us choose it. After the repairs were done, he emphasized that it was important to find a mechanic that specialized in the particular make and model of our car. He helped us arrange the next steps to complete the smog check. Ramphis took great care of us and we look forward to driving our car for many years to come. More