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Gosch Ford Temecula
Temecula, CA
6,894 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 4:00 PM
Sunday Closed
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Showing 6,894 reviews
October 25, 2018
No technical expertise I had a 2013 F-150 towed in due to non start and dying while driving. The dealership cranked the motor and it started. They said they have a good idea I had a 2013 F-150 towed in due to non start and dying while driving. The dealership cranked the motor and it started. They said they have a good idea of the issue but could not proceed unless the code showed up. Their resolution was for me to drive around with my code reader attached and photograph the code when the issue arises. I guess they expect me to do the diagnosis for them while I struggle with a dead vehicle rolling down a windy road pulling a loaded trailer. These guys are a total joke. They are not willing to spend the proper time diagnosing for fear they will not be compensated at the expense of customer safety. Ford sold 763k of these trucks in 2013, one would think this dealer would have this figured out. More
by Raptorowner
Verified CustomerEmployees Worked With
Nick Adkinson
October 25, 2018
Basically I feel that I wasted my time bring my vehicle I purchased a brand new vehicle Ford F350 2018 from this company... I've been having issues with my tailgate opening while i am driving,it also happ I purchased a brand new vehicle Ford F350 2018 from this company... I've been having issues with my tailgate opening while i am driving,it also happens when the vehicle is just sitting. It doesn't happen all the time but it happens. Also I have had problems with the remote unlocking the door.... there was a recall on this issue they ordered parts for me however they did not change it because I guess I was not in a cold area from what I understand, so they never replaced the part . The GPS is a nightmare, it has a mind of it's Own. I was told by one of the female employees that I need to contact Ford Company and start a inquiry, me the customer needed to find out why my GPS is having problems. How idiotic to make the customer do the work of the employees. All the issues I'm having with this vehicle I wished I could return it. More
by cindy.rich54.cr
Employees Worked With
I cannot remember the names of the employees.
October 25, 2018
Recall and service for locked rear seat Outstanding customer service from start to finish by Miss Long.and the driver who dropped and picked me up to my house. I even have a courtesy check f Outstanding customer service from start to finish by Miss Long.and the driver who dropped and picked me up to my house. I even have a courtesy check from Rachel two hours after I got my truck. Good job!!! More
by romy_menes
Employees Worked With
Rachel Long
October 25, 2018
Quick, Painless and Professional I was able to turn in my lease and get a newer, upgraded truck and my monthly payment went down. Love it. Best experience at a dealership in 30 year I was able to turn in my lease and get a newer, upgraded truck and my monthly payment went down. Love it. Best experience at a dealership in 30 years of buying/leasing vehicles. Same Gentleman in Finance Department who always makes the endless mountain of paperwork signing, a pleasure! More
by newbury85
Employees Worked With
Alyssa Herra
October 24, 2018
Awesome Time Had a great time here the last weekend, I ended up buying a 2015 Fusion and was helped by Connie who was a great help to me buying auch a new car at o Had a great time here the last weekend, I ended up buying a 2015 Fusion and was helped by Connie who was a great help to me buying auch a new car at only 18, my credit was approved and I was on my way that day with no issues! More
by crawfish28ty
Employees Worked With
October 24, 2018
Fraud brake pad ‘analysis’ Went in for drive shaft recall on Ford Transit. First -automatically put in an oil change without requesting if needed (which it wasn’t) Second- David Went in for drive shaft recall on Ford Transit. First -automatically put in an oil change without requesting if needed (which it wasn’t) Second- David service manager stated need for front brake pads because they were down to 1mm / told me to be “Careful- it’s a big risk”. Took it directly to my regular mechanic and had plenty of brake pad. Ed (Auto Care Experts) stated this is why the industry gets a bad reputation - it was outright fraud - no pads were needed and are worn exactly as much as the rear pads More
by landenkm
Employees Worked With
David - first service desk manager when you walk in
October 24, 2018
Friendly service Temecula ford service staff is great. Always friendly and available to talk to. And they call you afterwards to make sure everything is good . They h Temecula ford service staff is great. Always friendly and available to talk to. And they call you afterwards to make sure everything is good . They hold themselves to a high standard. More
by cole_tlc
Employees Worked With
Rachel
October 23, 2018
Splendid The service was fantastic. From the time that I called To make the appointment ,to the time that I brought the vehicle in. She kept me informed on wh The service was fantastic. From the time that I called To make the appointment ,to the time that I brought the vehicle in. She kept me informed on what was being done and And when there was A-day delay to order parts she let me know immediately and offered a rental car. When I came to pick up the car she was polite courteous the car was clean she brought me out to were the car was parked. Sent text to me the next day to find out if there were any issues or anything else she could help me with. More
by mrdanny50
Employees Worked With
I believe her name was Rachel
October 23, 2018
Crappy quality and broken promises Had a trailer hitch installed on our explorer. The cut into the bumper looks horrible. The plastic piece that then goes into bumper broke off the fi Had a trailer hitch installed on our explorer. The cut into the bumper looks horrible. The plastic piece that then goes into bumper broke off the first time we removed the cover - before leaving the ford parking lot. Complained, only to be told we would have to come back for repairs. Manager of the entire service dept said they would fill my gas tank for the trouble. The service manager assigned to our vehicle repeated this to me day of and then denied it when we went back for the repair. Ended up getting half a tank out of them. Also when we went back for the repair, which they scheduled on a Saturday, we were told the body shop is closed on saturdays. So they send us to enterprise for a rental, who was out of cars! Total joke. Writing this review, as this is not the first time we have had issues with this ford service station. We will not be using them again! More
by Shimmer588
Employees Worked With
David sanchez
October 23, 2018
Ford Explorer battery replacement. David Sanchez at Gosch Ford Temecula always goes over and above to take care of my Ford Explorer maintenance needs. Thank you again for your excellen David Sanchez at Gosch Ford Temecula always goes over and above to take care of my Ford Explorer maintenance needs. Thank you again for your excellent customer service!!! More
by judykruger04
Employees Worked With
David Sanchez
