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Gordon Chevrolet - Service Center

Orange Park, FL

4.6
133 Reviews

133 Reviews of Gordon Chevrolet - Service Center

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December 23, 2024

Thanks Ike for exceptional service experience. The issue I had with my brakes is resolved. Courtesy driver was very helpful! More

by stevenwheeler7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you so much for this review! we hope you have a great day and thank you for choosing Gordon Chevy!

December 23, 2024

Nice dealership and service department. Truck was kept over night received a ride home and back to the dealership. My 2024 Silverado had and oil change and to updated the dashboard and radi More

by david97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Very professional and provided a great service. Nice clean customer waiting room. Friendly staff everywhere you turn. Highly recommend Gordon’s Chevy. More

by DXPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you so much for this review and recommendation! We hope you have a wonderful day and thank you for trusting us with your business!

December 20, 2024

I’ve been calling and emailing the service manager since December 9th to address issues with my vehicle and today is the 20th and still haven’t had the opportunity to speak with him/her! More

by jadind757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McLaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Gordon Chevrolet responded

Tim, our service manager, tried to get in touch with you on Friday, and he will call again on Monday. We look forward to speaking with you.

December 20, 2024

I was there the time they said I would be and I feel comfortable and trust their work. More

by rwboz326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you for this review! We hope you have a great day and thank you for choosing Gordon Chevy!

December 18, 2024

Everyone friendly and helpful even down to Courtesy car driver. I felt I could trust all of them even the technician . .Very Good services.b More

by forthefah47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you for this review! It was our pleasure to serve you and we hope you have a wonderful holiday season!

December 16, 2024

Corey was great to work with he kept me informed during the time my truck was in the shop. More

by steven.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Gordon Chevrolet responded

Thank you so much for this review, Steven! We will share your feedback with Corey and the team and thank you for choosing Gordon Chevy!

December 16, 2024

It took them way to long to get back to me to let me know what was going on with my Corvette. More

by monty_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Teller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Peterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Breadon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Register
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McAninch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Al Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Gordon Chevrolet responded

Thank you for this feedback. We agree with you, we did not meet our standards and communicate adequately with you regarding your Corvette. We are sorry about this and have addressed it with our team. We look forward to the opportunity to earn 5 stars in the future, and we hope you have a wonderful holiday season!

December 13, 2024

My recent review is for Richard Sentz who happens to be my service advisor whom I go to and is not pictured to rate at this moment as I see the choices that are listed before me. Richard replaced my batter More

by ftpadget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sentz
Dec 15, 2024 -

Gordon Chevrolet responded

Thank you so much for this review, Travis! It is our pleasure to serve you, and we will share your kind words with Richard and the team. Have a wonderful day and thank you for choosing Gordon Chevy!

December 12, 2024

They were flexible, thorough and professional. We are long term customers and will continue to be going forward. Good job!! Richard Sentz was the person that helped me. He was not listed in the da More

by Zircon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordon Chevrolet responded

Thank you for this review! It is always our pleasure to take care of you and we look forward to your next visit! Have a great day and thank you for choosing Gordon!

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