Gordon Chevrolet

Misled by sales agent on several issues, condition of 2019 Sierra had several defects that were not disclosed when I specifically asked "ARE THERE ANY PROBLEMS" with this truck, prior to purchase agreeme 2019 Sierra had several defects that were not disclosed when I specifically asked "ARE THERE ANY PROBLEMS" with this truck, prior to purchase agreement. More

Just want to thank Joey the service writer and the crew who worked on my 2018 Chevrolet Silverado truck with Duramax engine . Took it in to see if they could find the the noise it’s making and it was makin who worked on my 2018 Chevrolet Silverado truck with Duramax engine . Took it in to see if they could find the the noise it’s making and it was making me nervous driving it . I asked Joey if the diesel teck could go on a drive to here the noise . But he said they normally don’t do that , but Joey said he’d go with me on a ride . He said no problem they’ll find we’re the noise is coming from and fix it . I sure was impressed when he called me the first day said they hadn’t found it but there on it and going to find it . The next day Joey called me and said they found it . It was my A/C compressor so after replacing it there’s no more noise so Joey was true to his word . Thank you very much Joey for the good service and workmanship at fixing my truck . I highly recommend taking you car/ truck to Gordon chevrolet Again thank you Eric More

always a pleasure to visit Gordon's Chevrolet for any reason and I do it as often as my car needs to go. reason and I do it as often as my car needs to go. More

I've been waiting a week to get an answer on whether or not a part is covered under warranty I've gone through the website and spoke with the little bubble I've spoke with someone over the phone both peopl not a part is covered under warranty I've gone through the website and spoke with the little bubble I've spoke with someone over the phone both people told me a team of people were going to look into it and get back with me I'm still waiting 7 days later More

Gordon Chevrolet and in particular, James Crafton was wonderful to work with. The process was simple and seamless. Outstanding effort by all. wonderful to work with. The process was simple and seamless. Outstanding effort by all. More

Very clean. Salesperson Nick was very knowledgeable. He was very attentive to our needs. Delivery was great. was very attentive to our needs. Delivery was great. More

VERY DISAPPOINTED. Purchased a 2018 Chevy Colorado brand new. Less than two years, I noticed a water slouching noise in the dash area while driving. Brought my truck in for service in January 2020. Repair new. Less than two years, I noticed a water slouching noise in the dash area while driving. Brought my truck in for service in January 2020. Repairs were made (while under warranty) and I was on my way. A little over a year and a half later the same water slouching noise is coming from my dash area again. I called on 19 November 2021 and spoke with a person in the service department. The first thing (I will not name the person) told me, it would cost me $129.95, for them to take a look at my truck. I told the service person; it is the same issues that was fixed in January 2020. He told me the warranty had passed and I would have to pay. I called the service manager and left a voice message after I hung up with the service department and the service manager never returned my call. I called and spoke with the general manager (will not name him), he listened to what I said, then he gave me the company answer. Service manager seemed to be more about profit, then customer relations. Told me since it has been that long and the warranty had expired, he would not be able to bill Chevrolet for the repairs. So, profit over customer relations. I kept emphasizing to him that, I had the repairs made at your dealership, and that didn't seem to matter. My next call was going to be to the owner, but I decided not to. I was there from mid-September to early October this year, looking to purchase a car for my son, and I am so glad, that I didn't find one. We will not be trading my wife SUV for the Equinox she wants. I WILL NEVER PURCHASE A VECHILE FROM THIS DEALERSHIP AGAIN. I will take my Colorado to Keith Pierson for repairs. I would have given less than one star, but the system would not allow it. More

no sales person is available online, nobody can is available on line to discuss Trucks. your supposedly no 1 seller at your dealership is trucks but nobody can tell me about trucks you have in your l available on line to discuss Trucks. your supposedly no 1 seller at your dealership is trucks but nobody can tell me about trucks you have in your lot, online. More

Excellent service! You definitely got the job done at a reasonable price! Thank you so much reasonable price! Thank you so much More

I have been using Gordon Chevrolet as my go-to dealership for 19 years now. I’ve purchased 12 vehicles from them and they are the ONLY folks that service my vehicles. The sales team is knowledgeable and trus for 19 years now. I’ve purchased 12 vehicles from them and they are the ONLY folks that service my vehicles. The sales team is knowledgeable and trustworthy, the service department is experienced, capable and efficient. There is no dealership in the northeast Florida region that I would trust more than the team at Gordon Chevrolet! More