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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
627 Reviews

627 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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February 26, 2020

Awesome!! Great people and great service! Highly reccomend! I have used them from purchase to service and have been very happy with all I have dealt with. More

by JORDK65
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your continued business! Please reach out if there is anything else we can assist you with!

February 26, 2020

Still the same personal interaction even though they are no longer privately owned, but seem to be ran the same even though they are owned by a large corporation. More

by Higgs
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

The Boucher Automotive Group has been and always will be a family-owned and operated business! With 17 dealerships spread throughout Southeast Wisconsin, we are here to please all of your automotive needs!

February 26, 2020

Top notch service....very caring,down to earth. I have been to other Ford dealers,and will only use Gordie Boucher Village Ford. They treat me like family ! More

by kcrb302
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review! We have some of the best team members at Gordie Boucher Village Ford of Thiensville and trust that they will go beyond the ordinary to exceed customer expectations!

February 26, 2020

I have never had a bad experience at this dealership. They treat you like a person not just a client. Friendly and professional. Always know I’ll be treated fairly. More

by JFRIESS7
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know Rebecca Walters, Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We really appreciate you taking the time to leave us feedback on your experiences with us! We hope to be of service to you again! Take care!

February 26, 2020

I can’t say enough about how it’s always a pleasure working with Tim. He really is looking out for me as a customer. I’ll be coming back again and again. More

by TIMVANRYZIN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Tim is such a pleasure to work with and we are happy he serviced your needs! We look forward to your next visit!

February 21, 2020

My Expedition had an engine failure at 103,000 miles - defective engine. My warranty expired at 100,000 miles. Still in a dispute with Ford but Tim and the Service staff at Boucher got me back on the r More

by hoke4me
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your feedback. We are very sorry about your situation and appreciate you being so understanding. If there is anything else we can do for you, please don't hesitate to contact us at 262-242-1100!

February 19, 2020

Very friendly. Good sense of humor always adds to the friendliness. Great service. Called me back promptly with other issues and were very informative as to what my truck needed. Two thumbs up! More

by Ron.kesner
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Village Ford of Thiensville responded

It makes us happy that providing our customers with the best customer service we can offer is paying off! Thanks for sharing, Ron!

February 19, 2020

Service is amazing highly recommend going back, great people, great service, friendly, please consider going in for service! Both service writers very helpful and wonderful to talk to and work with getti More

by Marklasky45
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for recommending us and taking the time to write this awesome review!

January 01, 2020

Scheduled my service on the Ford app. They were ready for my vehicle when I arrived. Greeted and shown where I could wait for my vehicle. Offered something to drink while I waited. Definitely will ret More

by Kathy Dretske
Recommend Dealer
Yes
Employees Worked With
Service Desk
Feb 18, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Kathy, thank you for taking the time to write this review! We are glad you had a comfortable visit with us here at Boucher!

December 16, 2019

Service work at Gordie Boucher Thiensville We have been taking our vehicles to Gordie Boucher in Thiensville for the last few years. We always receive excellent customer service when we are the More

by dtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ramthun, Angie Carr, and another service adviser