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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
628 Reviews

628 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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March 07, 2024

Angie confirmed my appointment and time. She remembered and greeted me when I walked up. The Technician explained to me that the tire was fine but the valve stem was leaking. Because they ar More

by PBARNETT5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 07, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

March 07, 2024

Angela kept me updated as to issues that came up with changing my headlight. When I told her that I had an extended warranty. She then researched the policy and saved me money. More

by Blkrueger
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 07, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Angela! We will be sure to share your kind words with him! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

March 07, 2024

They kept me updated as to how expensive it would be The car works good More

by Blkrueger
Recommend Dealer
Yes
Employees Worked With
To
Mar 07, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate your positive review about your recent experience with us! Thank you for the great rating and please come back to see us again.

March 07, 2024

He explained everything in a clear and d concise way! Very professional and helpful. He was a pleasure to work with! More

by mcgicecream1
Recommend Dealer
Yes
Employees Worked With
Timothy Gallitx
Mar 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

March 07, 2024

Informative, easy to work with, responsive, thorough. By far the best dealership in the area More

by fleischj
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2024

Great for car pickup while at work Good service. Convenient Happy with the warranty program More

by MCABECKER
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 04, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

March 02, 2024

They made an effort to get me serviced as quickly as possible. Good service, friendly. More

by JOANTUTTLE3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service manager I think
Mar 04, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! If there's anything further we can do for you, we are happy to help!

March 01, 2024

In and out quickly, everything running smoothly Staff is very helpful and pleasant to work with. More

by ANN14
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future.

March 01, 2024

In and out quickly, everything running smoothly Staff is very helpful and pleasant to work with. More

by ANN14
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 01, 2024

No follow up on an issue I had It took them three months to fix an interior panel problem More

by MLVOEKS
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

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