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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
627 Reviews

627 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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April 26, 2020

Good service on a follow up issue. I had an oil leak from a previous engine block replacement. They got my car in the next day. More

by tpaulus
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are glad we were able to diagnose and fix the oil leak your vehicle was having! Please let us know if there is anything else we can do for you!

April 24, 2020

100000 miles maintenance plus oil change and tire rotation. Hasn’t done the first 50000 mile checkup. So it was time to do it . Now I have a new car. Lol More

by DESPITZ1
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Glad we could help you out and get you into a new vehicle! Please let us know if there is anything else we can do for you!

April 20, 2020

Routine service and check for recalls I was very pleased with my service appointment. I was able to leave my truck and keys after hours and pick it up the following day. The Service Depa More

by PAUL.ERICKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Apr 23, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review, Paul! Our Service Department strives to provide each customer with quality service here at Boucher! We are so glad you were able to experience that with us!

April 15, 2020

Oil Change This dealership is always outstanding with their service. It didn't take long and the staff are always very helpful and knowledgeable. We will always More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun and Tim Gallitz
Apr 23, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your continued business and loyalty!

April 10, 2020

New tires and oil change Met competitors price on tires. Good service. Professional attitude. Left protective covering on seat, steering wheel, and gear shift. Work done More

by WKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the great feedback!

April 09, 2020

Customers for years Excellent service Service individuals outstanding Desk ladies courteous Timely repairs Appointments easy to make Shuttle service when needed The More

by TVONRUEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing this positive review about our dealership!

April 09, 2020

Great Service Came and picked up my car, did the service and returned it. They do a great job and are very professional and responsive. Only wish is that the com More

by JHAUGSLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for sharing about your experience with us! We are so glad you enjoyed the Service Pick-Up & Delivery! We appreciate your business and feedback and hope to see you again in the future!

March 26, 2020

Tim took the initiative to call and suggest a needed service ... My daughter took in our Fusion and they took care of it right away; much appreciated! More

by TONYTHORSON
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are happy to hear you appreciate the service Boucher prides itself on, Tony!

March 26, 2020

Purchase of cargo cover & cargo mat Service personnel were great!! Professional and proficient. I was surprised by the quality of the cargo mat. Although they advised us to lay it fla More

by Tom Caravella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your feedback, Tom!

March 24, 2020

First service of new car This was my first service visit for a car I purchased last fall. Everyone was very polite and helpful. Having the points was nice too. It payed for m More

by LKWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to write this review!

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