Gordie Boucher Village Ford of Thiensville - Service Center

Great staff, reliable work, stand behind work, ease to make an appointment and on time. I have had my work done by, first Schmit and now Gordie Boucher for the past 30 years and drive 25 miles in each d make an appointment and on time. I have had my work done by, first Schmit and now Gordie Boucher for the past 30 years and drive 25 miles in each direction for service. The quality continues. More

Always a pleasure doing business there for the past twenty five plus years. Service and sales staff are knowledgeable and friendly. I will continue to refer and patronize them. twenty five plus years. Service and sales staff are knowledgeable and friendly. I will continue to refer and patronize them. More

I take both my cars to this dealership for service. They always do a good job and complete the service on schedule. Their staff is always friendly and willing to explain any issues that they found while se always do a good job and complete the service on schedule. Their staff is always friendly and willing to explain any issues that they found while servicing the auto. More

The sealants were applied exactly as specified in a timely manner. All personnel were very helpful and pleasant. I like seeing the people in the service area and the office. timely manner. All personnel were very helpful and pleasant. I like seeing the people in the service area and the office. More

The service department took care of my issues, as well as going above and beyond to make sure that I had transportation while my vehicle was repaired going above and beyond to make sure that I had transportation while my vehicle was repaired More

Ready for meclear and concise explanationflexible Ready for me clear and concise explanation flexible appointment time helped me learn/do something with my vehicle. Appreciate the clear communiati Ready for me clear and concise explanation flexible appointment time helped me learn/do something with my vehicle. Appreciate the clear communiation. Guess I just need to waste this line to reach minimal word limit. Thanks. More

Long time customer of Schmidt Ford but continue to be treated as such by Boucher. Thanks to service department for treating me right. Much appreciated. treated as such by Boucher. Thanks to service department for treating me right. Much appreciated. More

Great service. Everything was done correctly and fast. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. More

The rear windows on my 2006 Mustang were not retracting, which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement window parts, and she found them. She then scheduled a service date with dealer's convertible top repair specialist. The repair worked perfectly; good as new. Thank you for the extra effort, Angie. Service manager, Kevin, Angie and Tim always do their utmost to accommodate my service needs and their service department consistently delivers a high quality product. That and their pleasant attitudes keep me a loyal customer. More

The service manager, Kevin, follows up with questions or issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. More