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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
685 Reviews
Call Service Center (262) 257-9649

685 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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December 06, 2024

The service exceeded my expectations. The car valet service was much appreciated and I enjoy doing business with according to Boucher. More

by KLATHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Wemmer Service Manager 262-242-1100

November 28, 2024

Great service in a timely manner. They evaluated a problem i was told by another dealer and confirmed their was no issue. Saving me thousands. Thank you More

by pete3977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver
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Dec 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, Pete, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

November 23, 2024

We have ford cars, so it was nice having a shop specializing in ford. Correctly diagnosed our problems. More

by jowessel808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Wemmer Service Manager 262-242-1100

November 16, 2024

Great communication. Friendly staff. Job done when promised. Good dealership to deal with. Have helped me in the past with small car problems. Parts department very helpf More

by uespss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your very kind review. Angela and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville. Mike Wemmer Service Manager 262-242-1100

November 16, 2024

I have not used your service for a while No idea why I am getting this servey More

by TONYPOHL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alan Cathey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hirak Patel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Knope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wisner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Heyse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Tony, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Wemmer Service Manager 262-242-1100

November 08, 2024

The service is always great at Gordon Boucher in Thiensville. They coordinated with me directly to schedule a recall fix, and quickly found the time to get me in before I had a long drive planned. G More

by JGHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

November 03, 2024

People were friendly went out of there way to help. I wish I lived near by More

by donlhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Gordie Boucher Village Ford of Thiensville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Village Ford of Thiensville! Mike Wemmer Service Manager 262-242-1100

November 03, 2024

Always friendly and always helpful and punctual. I have never had a problem with their service. More

by dar40win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

November 03, 2024

This dealership reminds me of the ones I grew up with. Very friendly and personal unlike the big box dealers where you are just a number. More

by themoosecompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Wemmer Service Manager 262-242-1100

October 31, 2024

I have had good luck with there service over the last few years that I have been going to them More

by markkurcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much, Mark, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Village Ford of Thiensville to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Wemmer Service Manager 262-242-1100

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