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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
685 Reviews

685 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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April 11, 2025

Great, friendly staff with services that go above and beyond, even willing to pick up my car at no cost. More

by Kristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Village Ford of Thiensville. We look forward to having you as one of our valued customers for many more years to come! Mike Wemmer Service Manager 262-242-1100

April 11, 2025

Angie at the service desk was extremely accommodating and helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership exp More

by VenHorst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come! Mike Wemmer Service Manager 262-242-1100

April 10, 2025

I'm at work so I can say everything was great. Services performed and all employees I have ever talked with have been excellent. More

by ommiemarie
Recommend Dealer
Yes
Employees Worked With
Tim, driver Greg (I think) and Arturo. Very pleasant experience with all three gentlemen. ????????
Apr 10, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Wemmer Service Manager 262-242-1100

April 09, 2025

Excellent in all ways. Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! More

by southeastern1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

April 01, 2025

Recently, my F250 tail light needed replacement. On my way to work, with no appointment, I stopped by Gordie Boucher Village Ford's service desk to see if they could look at the tail light, confirm More

by TX FLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Wemmer Service Manager 262-242-1100

March 29, 2025

Great staff, completely satisfied with the work done on my truck. Would recommend highly service center highly More

by ANNETTE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

March 24, 2025

Great experience with professional kind people going the extra mile! You’ll appreciate their expertise and help! More

by JIMHEARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come! Mike Wemmer Service Manager 262-242-1100

March 22, 2025

The quality of the work was excellent, how the work was done and scheduled was ridiculous? More

by jlssgorges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wisner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Wemmer Service Manager 262-242-1100

March 04, 2025

Out of their way to help us. Researched issues might cause noise. Professional, patient ,informative More

by Bfpykett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Wemmer Service Manager 262-242-1100

February 26, 2025

Great people to deal with i really enjoyed the process. The vehicle was all ready to gowhen they said More

by GUITARDML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Wemmer Service Manager 262-242-1100

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