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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.7
1,199 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,199 reviews

September 22, 2026

Simple oil change Simple oil change, tire rotation new wipers blades. Simple oil change, tire rotation new wiper blades More

by damiller1672
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 30, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville. Anthony Garbo General Sales Manager 262-242-1100

September 22, 2026

Excellent service experience from start to finish. Scheduling was easy, and Jake was particularly helpful. The team was on time picking up and returning my truck, kept me informed throughout the proce More

by MOMA.VIDAKOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Ison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that scheduling the service felt effortless and our pickup and return process met your expectations means a lot to our team. We’re pleased we could keep you informed throughout and that the video walk-through of the work on your Ford F-150 was helpful. Your five-star review and kind words mean a great deal to us. Anthony Garbo General Sales Manager 262-242-1100

September 21, 2026

Informative, fast, Easy, transparent, honest. Customer centric, dynamic, helpful Attentive, friendly, Professional, technical Beautiful environment More

by Rafael
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
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Sep 21, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the five-star rating! We’re glad our service department could deliver efficient, transparent, and customer-focused care for your Jeep Wrangler Unlimited in our welcoming environment. Anthony Garbo General Sales Manager 262-242-1100

September 19, 2026

I go to this dealership because of the expert advise and service from Tim. Excellent More

by TOM53151
Recommend Dealer
Yes
Employees Worked With
Tim
Print
Sep 19, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that our expert advice and service on your Ford Edge keep you coming back means a lot to our service department. We look forward to providing the same dedication on your next visit. Anthony Garbo General Sales Manager 262-242-1100

September 18, 2026

Brought my vehicle in was done in a timely manner Everything was checked out. Tires rotated. More

by Rick.paikowski
Recommend Dealer
Yes
Employees Worked With
Jake
Print
Sep 19, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing your Toyota Corolla’s service was completed promptly and thoroughly, including the tire rotation, is rewarding. Thank you for the five-star review. Anthony Garbo General Sales Manager 262-242-1100

September 18, 2026

There was a problem after initial Ceramic coating with a lot of water spots , Paul and his team spent considerable time and fixed it, happy with the results...but not so much that it had to be redone totall More

by SBEIDERWIEDEN
Recommend Dealer
Yes
Employees Worked With
Paul Wisner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wisner
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Sep 23, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville. Anthony Garbo General Sales Manager 262-242-1100

September 14, 2026

Oil change was done promptly and thorough. Video was provided detailing the work done under the blood. More

by SSTDJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Transparent updates are central to how our service team operates. Hearing that your oil change was prompt and thorough and that the video of work under your Expedition Max’s hood was helpful means a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

September 12, 2026

It was a horrible experience. I'm going to be writing.It is too long for a few sentence text More

by Lisaperkins65
Recommend Dealer
No
Employees Worked With
Katie Kerby
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Sep 26, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Anthony Garbo General Sales Manager 262-242-1100

September 11, 2026

Everyone at the dealership was very accommodating and very patient explaining things to me and I will be using that dealership again. More

by maurer_jan
Recommend Dealer
Yes
Employees Worked With
Jake
Print
Sep 12, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re glad our service department could answer all your questions thoroughly. Knowing you’ll bring your Honda Fit back for service means a lot to our team. Anthony Garbo General Sales Manager 262-242-1100

September 06, 2026

Always good service, that's why I keep coming back. Service is honest and helpful which is not easy to find nowadays. More

by KBUTZE
Recommend Dealer
Yes
Employees Worked With
Tim
Print
Sep 06, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Honesty and helpfulness are at the core of how our service department operates. Knowing that you keep coming back for service on your Ford F-150 is truly rewarding. Anthony Garbo General Sales Manager 262-242-1100

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