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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
891 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 891 reviews

November 30, 2023

I have been a long time customer and the dealership has always been a good experience no matter what I am there for. More

by April.calvert
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi April, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

November 30, 2023

Every contact was pleasant. Information regarding my vehicle was helpful. I appreciate the new video to watch my vehicle being serviced and the mechanic's comments More

by Cwetsten
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you're ever in need of more help, please let us know!

November 29, 2023

It was the Best Experience I have ever had with a Dealership. Everyone was very Friendly. The person that came and picked up and Dropped off our Vehicle was Very Professional.. More

by Santagig122
Recommend Dealer
Yes
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2023

Very kind and courteous. Took time with me when I got there. I didn’t have to wait long for the service to be completed. More

by judy_blazek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2023

On time pleasent informative and professional The video explanation was somewhat helpful . Had a nice chat about electric vehicles. Was nice to talk to folks in person and without facial coverings More

by Tronhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

November 27, 2023

Communication could be better. I called to see what was happening and talk to a guy who was really snappy not real nice. The man that picked up my car was very very nice. More

by JIMMODER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike head of service
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

November 26, 2023

Good job on repair. Friendly and helpful staff. Nice perk for pick up and return of car. More

by JOANTUTTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're glad to hear you found our staff was so helpful! We can't wait to see you again, have a great day.

November 25, 2023

Always fast, friendly service. Tim knows me and my car which makes it even better. More

by LURAGERHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello, our satisfaction is important to us, so we want to sincerely thank you for choosing Gordie Boucher Ford of Thiensville and we hope to see you again soon!

November 25, 2023

All facets of Gordie Boucher Ford was outstanding. I worked with salesperson Alan and he made the sales process seamless. Also, working with both the Sales Manager and Business Manager was stress fr More

by JANTONG1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're pleased to know Alan was able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2023

excellent price and service. why do you want 15 words. a waste of my time More

by CHRIS@DOLLARSATWORK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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