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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
895 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 895 reviews

December 03, 2023

Good communication. Just waiting for part to finish service. Staff was professional Staff was knowledgeable More

by Jbaileyjr
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Great customer service and the service members are very friendly and also very knowledgeable and trustworthy More

by Skip59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

I love that they picked up and drop off my truck! We were very happy. More

by Duhacek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 30, 2023

I loved working with Tony Garbo. He is a professional and every sense of the word. More

by R-L-EISEL
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Tony! We will be sure to share your kind words with him! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

I have been a long time customer and the dealership has always been a good experience no matter what I am there for. More

by April.calvert
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi April, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

November 30, 2023

Every contact was pleasant. Information regarding my vehicle was helpful. I appreciate the new video to watch my vehicle being serviced and the mechanic's comments More

by Cwetsten
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you're ever in need of more help, please let us know!

November 29, 2023

It was the Best Experience I have ever had with a Dealership. Everyone was very Friendly. The person that came and picked up and Dropped off our Vehicle was Very Professional.. More

by Santagig122
Recommend Dealer
Yes
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2023

Very kind and courteous. Took time with me when I got there. I didn’t have to wait long for the service to be completed. More

by judy_blazek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2023

On time pleasent informative and professional The video explanation was somewhat helpful . Had a nice chat about electric vehicles. Was nice to talk to folks in person and without facial coverings More

by Tronhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

November 27, 2023

Communication could be better. I called to see what was happening and talk to a guy who was really snappy not real nice. The man that picked up my car was very very nice. More

by JIMMODER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike head of service
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

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