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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
891 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 891 reviews

December 08, 2023

Great customer experience, very professional and courteous I was extremely satisfied with the speed and quality of the repair More

by Hollywood
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We're looking forward to your next visit with us!

December 07, 2023

They are always informative, fair and helpful They do a great job communicating Very friendly and polite More

by Nferris11
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2023

The gentleman at the service counter is always so helpful and honest. Love the video provided of the service being done to my car. More

by Hannahgrimm2
Recommend Dealer
Yes
Dec 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you're ever in need of more help, please let us know!

December 07, 2023

Every interaction over the past year has been great. Never any issues Always a very friendly staff More

by ANTHONY.ELTZ
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Anthony, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Until the next time we meet, take care!

December 07, 2023

Service Department personnel are professional and personable . Services were completed in timely fashion. Salespeople in the waiting area stopped to check that I was comfortable and didn't need anyth More

by kgee10
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Everyone at the dealership is very nice and professional. What I am very disappointed in is that on Friday, December 1 I went in for a standard oil change and received confirmation that my battery was checke More

by Danaraz
Recommend Dealer
No
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we appreciate you taking the time to leave us this feedback. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

December 03, 2023

Good communication. Just waiting for part to finish service. Staff was professional Staff was knowledgeable More

by Jbaileyjr
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Great customer service and the service members are very friendly and also very knowledgeable and trustworthy More

by Skip59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

I love that they picked up and drop off my truck! We were very happy. More

by Duhacek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 30, 2023

I loved working with Tony Garbo. He is a professional and every sense of the word. More

by R-L-EISEL
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Tony! We will be sure to share your kind words with him! Feel free to reach out to us if you need anything. Have a wonderful day.

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