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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
891 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 891 reviews

January 11, 2024

Very low pressure sales, all questions answered, and very easy going. Mark was very knowledgeable More

by Duguy33
Recommend Dealer
Yes
Employees Worked With
Mark ford
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Mark was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2024

The service was convenient and complete. The service of my Lincoln was both convenient and complete. I will continue using this dealership. More

by ericolesen
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 11, 2024

I have endurance extended warranty, told lady when we talked, never told me they no longer accept it when I picked up car to the tune of almost 800.00 not happy More

by jrzeckman
Recommend Dealer
No
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

January 11, 2024

They were able to get me home and pick me up again so I didn't have to wait in the service center. And they were finished earlier than expected. The people were very nice and friendly. More

by janedamico
Recommend Dealer
Yes
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Efficient and Friendly Usually in and out within an hour That's it Done done done More

by SVEHLEKCHERYL
Recommend Dealer
Yes
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We can't wait to see you again, have a great day.

January 11, 2024

Great service experience! Welcoming environment and the video that was shared of tech's overall view of the vehicle was a 1st for me and is a great attribute More

by Leronica.shaw
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Leronica, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 11, 2024

While waiting, I received a video of the inspection of my F 150. That was a pleasant surprise. More

by BRURAPP
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 25, 2023

I stopped in to pick up my truck after repairs were completed that Tim had scheduled with one of their technicians who specialized in the specific type of repair the truck needed. On the way out, an More

by TX FLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan from parts
Dec 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

December 21, 2023

Found the problem on the car and repaired it and did an oil change at the same time. Happy with the cost and the car works great. More

by stevenpitel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Steven, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 14, 2023

I originally purchased my car here 8 years ago. It’s a bit of a hike away from where I live. I had a major issue with a leak in the windshield that nobody else could find no matter how many times I More

by Domo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford, Michael Wemmer
Dec 15, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! We do hope we can be of assistance in the future. Take care!

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