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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.7
1,199 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,199 reviews

October 15, 2026

I related the issue, they diagnosed it and repaired it quickly. Great service! Really appreciate their help. More

by KORTHALSJAMES
Recommend Dealer
Yes
Employees Worked With
Zachary
Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that the quick diagnosis and repair of your Ford Escape met your needs is rewarding. Your kind words and five-star rating mean a great deal to our service team. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

I related the issue, they diagnosed it and repaired it quickly. Great service! Really appreciate their help. More

by KORTHALSJAMES
Recommend Dealer
Yes
Employees Worked With
Zachary
Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing our swift diagnosis and repair of your Ford Escape met your expectations is rewarding. Your praise and five-star rating mean a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

October 15, 2026

I always used to be leery of car dealerships. They have a reputation of being overpriced and underserving, and my experience matched it for most of my life. Boucher Ford changed everything. They More

by abaker4624
Recommend Dealer
Yes
Employees Worked With
Multiple people in the repair department
Oct 15, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Providing supportive and informative service is what we strive for in our service department. Knowing that our work on your Ford Escape has changed your impression of car dealerships means a lot to our team. Anthony Garbo General Sales Manager 262-242-1100

October 13, 2026

Well the extra upsells were out of control. Basically unbelievable recommendations. These are not necessary and should not have even been addressed as a service More

by DHILI1
Recommend Dealer
No
Oct 17, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Anthony Garbo General Sales Manager 262-242-1100

October 13, 2026

It was an awesome experience. They got my vehicle back a day sooner than expected with no issues. More

by andersong5
Recommend Dealer
Yes
Employees Worked With
Tim?
Oct 13, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that you received your Ford Taurus back a day sooner than expected with no issues is rewarding. Your kind words and five-star rating mean a great deal to our service department. Anthony Garbo General Sales Manager 262-242-1100

Oct 13, 2026 -

andersong5 responded

I received outstanding Customer Service. The text were knowledgeable, and the service rep was very responsive, thank you.!

October 09, 2026

I always get great service at Boucher, no matter which dealership I go to. Thanks Boucher! More

by Cmandel33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Your note about always receiving excellent service highlights our service team’s dedication. We’re glad the recent service on your Ford Maverick met your expectations. Hearing your kind words and five-star rating means a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

October 05, 2026

Always a good experience. Loved having my vehicle returned to my house. Will use next time. More

by smsteinbr
Recommend Dealer
Yes
Employees Worked With
Jake?
Oct 05, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that having your Ford Escape returned home was convenient means a lot to us. We appreciate your loyalty and look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

October 03, 2026

Very knowledgeable fast acting very pleasurable. l to work with very accommodating. Highly recommended. To be honest, best dealer, I've dealt with More

by dowadity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Nikolay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing our service team could take care of your Ford F-150 so efficiently and with a friendly touch is rewarding. Your high recommendation and five-star rating mean a great deal to us. Anthony Garbo General Sales Manager 262-242-1100

October 02, 2026

OK, wish there had been an update while waiting. 3 hours Close but no cigar More

by JOHNMACK
Recommend Dealer
Yes
Employees Worked With
Zachary Todd
Oct 05, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville. Anthony Garbo General Sales Manager 262-242-1100

October 02, 2026

OK, wish there had been an update while waiting. 3 hours Close but no cigar More

by JOHNMACK
Recommend Dealer
Yes
Employees Worked With
Zachary Todd
Oct 05, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Anthony Garbo General Sales Manager 262-242-1100