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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.8
922 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 922 reviews

February 21, 2024

Pick-up process is great. The service strategy is poor for Ford. Multiple visits to resolve issues is very bothersome More

by TODDMBROWN
Recommend Dealer
Yes
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Feb 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Todd, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

February 20, 2024

Had an oil change was done quickly Will come back for next service appointment gladly More

by Mswolff71
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Feb 21, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

February 18, 2024

My experience was good. I got to test drive my car. The sales staff answered my questions and finance accommodated my situation. Overall it was a good experience and I hope More

by CATHYBREILING
Recommend Dealer
Yes
Employees Worked With
Tom, Tony, Hirak
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Feb 19, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Cathy, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

February 17, 2024

Easy, quick and friendly No issues so far with dealership. There is an issue with vehicle but they are going to fix and make it right. More

by Koney1
Recommend Dealer
Yes
Employees Worked With
Alan
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Feb 19, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 15, 2024

Excellent service experience from drop off, to informative video, discussion of repairs, and picking up after service was completed. More

by smithrh2
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Smith, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

February 15, 2024

Lightening fast! And I didn't have an appointment. Great value. Tim was very accommodating. Like I had been coming there for years and it was only my 2nd visit. More

by roger.retzlaff
Recommend Dealer
Yes
Employees Worked With
The service manager (I think), Tim.
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Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Roger, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

February 15, 2024

Good service It was good service. Friendly. Prompt. Vehicle was left clean. Pick up was smooth and easy. More

by CALBERT3
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! If you're ever in need of more help, please let us know!

February 15, 2024

Reliable and honest They are easy to work with and also I do not like being dictated to by this review system telling me how many words I have to use. More

by YUTORIAKITAS
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 14, 2024

Everything went very smooth I was very happy with the experience. Will continue to do business there. More

by BRUSSRANDW
Recommend Dealer
Yes
Employees Worked With
Mark Ford, Mark Ford
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Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

February 11, 2024

Issue was explained extremely well. Car fixed quickly. I appreciated having the issue with the front tire explained to me in detail. More

by tjmushel
Recommend Dealer
Yes
Report | Print
Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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